Reviewers most often applaud the staff for professional, compassionate care. Many describe clean, comfortable inpatient spaces and clinical support that helped their recovery. Some reviews point to day-to-day issues like limited meal variety, few activities, and occasional gaps in communication or housekeeping. Mid-range and low ratings tend to focus on those operational problems rather than the clinical care.
Examples from available reviews (May 2015 – Mar 2026).
Staff facilitated my detox and made my stay comfortable.
“this place saved my life.”
First juice cleanse with flavorful drinks, more energy, and 7-pound loss.
“The best part was that I lost 7 pounds in just 7 days!”
Staff were great and respectful though food quality was poor.
“Food was awful (just being honest)”
Overall great stay but communication could be improved.
“need for a bit better communication.”
Reviews frequently highlight attentive nurses, intake technicians, and behavioral techs. Several mention staff by name and describe respectful, individualized support. A smaller number note uneven attentiveness or raise concerns about cleaning.
Comments about cost or clear value-for-money are rare. When value comes up, reviewers tie it to results, using phrases such as life-saving or worth recommending.
Many reviewers say the program helped their recovery, pointing to groups, counseling, and daily structure. Several suggest more group time, more activities, or extra snacks to improve the stay.
Many reviews describe the facility as clean, with good accommodations. Meals get frequent praise, though a small number criticize the food or ask for healthier options.
Several reviews describe fast, 24/7 responsiveness, with staff answering questions day or night. A minority ask for clearer communication or smoother coordination during the stay.
Reviews lean strongly toward high satisfaction, with many calling the care transformative. A clear minority of mid- and low-rated reviews center on operational issues such as food, activities, communication, or housekeeping.
For each review, the core experience based on original source reviews.
Sources: consumeraffairs.com (143) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Okay stay, staff were helpful; wanted more group discussion time.
“I do wish we could have had more group time to discuss issues.”
Staff, especially Kevin and Beulah, provided caring and attentive support.
“He made me feel welcomed and let me know how I'm not alone with my feelings.”
Excellent stay with friendly staff and insightful group sessions.
“Group sessions were very insightful and educational.”
Pleasant staff, thorough medical care, and very good food.
“the food was on point!!”
Accommodating facility; Kevin was great.
“Kevin was great!”
Good food and excellent staff; supervisor Kevin praised.
“Food was good, staff was excellent.”
Accommodating staff, strong clinical support, and clean facilities.
“Facility was clean and sanitary.”
Helpful staff and opportunities to fill time with pastimes.
“The staff was nice and helpful”
Fine stay; George and Heather provided great support and aftercare planning.
“Heather was a great therapist”
Good, easy stay with helpful staff improving comfort.
“All staff were helpful and made my detox that much more comfortable.”
Pleased with stay; staff helped keep me comfortable and positive.
“They ensured I remained comfortable and positive.”
Amazing stay; helpful staff and clean, secure facilities kept me comfortable.
“Facilities are clean and secure.”
Staff were very nice and helpful during my detox.
“The staff was very nice and helpful to me while I was here.”
Friendly, clean, and organized facility with a family-like atmosphere.
“I feel like it was a family setting.”
Supportive staff like Shane and Al made my stay welcoming.
“I loved my time spent here.”
Staff were nice and took good care of me.
“They were real nice and took good care of me.”
Staff responded immediately and treated me respectfully throughout intake.
“The staff treated me as a person not as degenerate.”
Both the staff and facility were fantastic during my stay.
“Staff and facility is fantastic.”
I had a great stay with respectful staff.
“Great stay. Respectful staff.”
All staff, especially doctors, were great and highly recommended.
“Everyone from the staff, nurses, cooks, techs, and especially Doctors were absolutely GREAT!”
Staff were great and respectful though food quality was poor.
“Food was awful (just being honest)”
Techs were wonderful and the place was very helpful.
“The techs are wonderful.”
Overall experience was good but there was no music.
“no music.”
Detox was exceptionally helpful and staff were caring.
“exceptionally helpful to me”
Staff cared and provided comprehensive support during detox.
“The nurses are all sweethearts.”
Staff were supportive and treated me with respect and dignity.
“treated with respect and dignity”
Nice place to detox and prepare for the next recovery step.
“get your life back on the right track”
First-time patient was treated with care and respect by staff.
“treated with care”
Staff were friendly and always available; the food was great.
“The food was great.”
Everyone was polite and attentive to my needs.
“Everyone here was very polite.”
Overall a good stay; one of the best detoxes I have been to.
“one of the best detox I have been to.”
Stay was comfortable and staff were nice.
“Comfortable, nice staff.”
Facility was clean and inspiring; food lacked healthy variety.
“I would prefer more healthy and more of a selection.”
Staff helped transition me and the food was incredible.
“The food was incredible.”
Staff were welcoming and met all my needs; I would return.
“the staff was very welcoming and took care of all my needs.”
Staff were great; more activities would improve the experience.
“More activities would be good.”
Felt welcomed; activities and NA meeting were beneficial.
“felt welcomed right away.”
Felt very well cared for by helpful, dedicated staff.
“I felt like a prince here.”
Staff were consistently compassionate, friendly, and highly recommended.
“Staff overall was excellent.”
Staff, especially nurses, were competent and helped me feel great.
“I feel great today because they knew what they were doing.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
SoFlo Detox runs medically focused detox centers in South Florida. The centers provide medically supervised withdrawal management for people with substance dependence. Programs typically include licensed nursing care, clinical assessments, and structured daily schedules. Common services include medication management, behavioral therapy sessions, and discharge or aftercare planning.