Reviewers most often applaud the staff for professional, compassionate care. Many describe clean, comfortable inpatient spaces and clinical support that helped their recovery. Some reviews point to day-to-day issues like limited meal variety, few activities, and occasional gaps in communication or housekeeping. Mid-range and low ratings tend to focus on those operational problems rather than the clinical care.
Examples from available reviews (May 2015 – Mar 2026).
Staff facilitated my detox and made my stay comfortable.
“this place saved my life.”
First juice cleanse with flavorful drinks, more energy, and 7-pound loss.
“The best part was that I lost 7 pounds in just 7 days!”
Staff were great and respectful though food quality was poor.
“Food was awful (just being honest)”
Overall great stay but communication could be improved.
“need for a bit better communication.”
Reviews frequently highlight attentive nurses, intake technicians, and behavioral techs. Several mention staff by name and describe respectful, individualized support. A smaller number note uneven attentiveness or raise concerns about cleaning.
Comments about cost or clear value-for-money are rare. When value comes up, reviewers tie it to results, using phrases such as life-saving or worth recommending.
Many reviewers say the program helped their recovery, pointing to groups, counseling, and daily structure. Several suggest more group time, more activities, or extra snacks to improve the stay.
Many reviews describe the facility as clean, with good accommodations. Meals get frequent praise, though a small number criticize the food or ask for healthier options.
Several reviews describe fast, 24/7 responsiveness, with staff answering questions day or night. A minority ask for clearer communication or smoother coordination during the stay.
Reviews lean strongly toward high satisfaction, with many calling the care transformative. A clear minority of mid- and low-rated reviews center on operational issues such as food, activities, communication, or housekeeping.
For each review, the core experience based on original source reviews.
Sources: consumeraffairs.com (143) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Intake staff and nurses were attentive and supportive throughout my stay.
“The nurses were thorough with their explanations on medicine”
Reviewer loved the facility and would always choose it.
“I love it here.”
The reviewer described the place as awesome and positive.
“This place was awesome!!!”
Staff genuinely care and the facility is very nice.
“The people here actually care.”
Staff were nice and caring; groups enjoyable and felt safe.
“I feel safe here.”
Detox was adequate while staff performance was amazing.
“Staff was amazing.”
Staff were patient and helpful; the stay was beneficial.
“My time here was profitable”
First-time stay exceeded expectations and staff were friendly.
“it far exceeded my fears”
Staff were open and respectful, allowing a personalized detox.
“They treated me with the utmost respect”
Techs, activities and meals were excellent; reviewer will refer others.
“The techs as well as Activities and the meals were awesome!!”
Everyone was accommodating and respectful of my personal needs.
“very accommodating and respectful for my personal needs.”
Overall fantastic and helpful; a place for non smokers would be great.
“My time here at Detox of SF was fantastic.”
Reviewer called it the best facility they've attended in every area.
“This is the best facility I have ever been to.”
Staff were attentive and caring; activities and food were excellent.
“The staff is so attentive and caring.”
Staff were extremely attentive and provided support for sober living.
“they have given me the building blocks to create a healthy, sober living lifestyle.”
Overall great stay but communication could be improved.
“need for a bit better communication.”
Detox was amazing with great staff, cook, and activities.
“The cook, Nicole was great!!!”
Laid-back atmosphere with nice, welcoming staff suitable for detox.
“Very laid back which I think is good for a detox environment.”
Outstanding, family-like care; reviewer sad to leave.
“people were great, concerned, and acted more like family.”
Staff were very caring; food was wonderful and facility spotlessly clean.
“The food was wonderful also and the place was spotlessly clean.”
Everyone was very helpful and available 24/7 during my first detox.
“They were always there to help 24/7”
Staff cared, catered to needs, and the center was well-structured.
“The staff cares and catered to all my needs.”
Extremely positive experience; staff went above and beyond and food was exceptional.
“OMG, it's so amazing!”
Reviewer praised staff and cooks as the best and most caring.
“Cooks are amazing.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
SoFlo Detox runs medically focused detox centers in South Florida. The centers provide medically supervised withdrawal management for people with substance dependence. Programs typically include licensed nursing care, clinical assessments, and structured daily schedules. Common services include medication management, behavioral therapy sessions, and discharge or aftercare planning.