Customer feedback shows a strong pattern of satisfied buyers citing good fabric, flattering vintage cuts and reasonable prices. Many reviewers highlight fast shipping and an efficient returns process, often praising a named representative for responsive help during exchanges. A single older review described unreturned emails and unanswered calls during payment, indicating an isolated communication lapse. For shoppers, check sizing details before ordering and note that reviewers report successful exchanges handled promptly when needed.
Examples from available reviews (Dec 2021 – Feb 2026).
Dress was high-quality and fitting, but customer service was unresponsive.
“the company needs to improve on its customer service!”
Customer service promptly helped with a return after ordering wrong size.
“Their customer service got back to me immediately and were incredibly helpful.”
Impressed by dress quality, vibrant print, and helpful exchange service.
“I have to say I am blown away by the awesome quality of the dresses I received”
Dresses attract compliments and customer service made a return easy.
“All the dresses I have ordered from Retro Stage are awesome!”
Most reviewers describe responsive, helpful customer service—frequently naming a representative—though one older report cites unresponsive support during payment.
Multiple reviews mention reasonable prices, sales and good price-to-quality; several customers explicitly call the items affordable or a good deal.
Customers report fast delivery and straightforward returns, but several note sizing and occasional checkout problems, producing mixed fit and purchase experiences.
Most reviewers praise fit, fabric weight and flattering vintage cuts, calling garments well made; a minority report sizing or fit issues.
Communication is generally described as quick and personal (many name a helpful agent); one older review described unanswered emails and calls.
Nearly all reviewers report positive outcomes: satisfying purchases, repeat orders, and efficient exchanges or returns when needed.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Sitejabber (20) · bbb.org (10) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Sizes off and returns/exchanges are difficult despite good material.
“sizes are really off be careful.”
Items differed from website and company cancelled other orders without refund.
“they never sent my refund.”
Items arrived quickly and as described; customer service was responsive.
“Items arrived quickly and as described.”
Package supposedly delivered but reviewer didn't receive it; customer service unhelpful.
“I never received a notification that my last package was delivered until 2 days later.”
Delivery missed multiple dates and company refused refund or replacement.
“I will never order from this company again.”
Second order was too small and returns required customer-paid postage.
“still waiting for a return label where I've got to pay the postage back!”
Sizes seem non-standard and return information is slow.
“U don't think the sizes are true to USA sizes.”
Dress was two sizes too small and returns process made refunds difficult.
“this is at least 2 sizes too small.”
Happy with well-made swimsuit and plans to order more.
“I'm really happy with the swimsuit I ordered.”
Dress poor quality and oversized; return options unacceptable and difficult.
“Dress quality poor and size massive”
I ordered an off-shoulder dress from Retro Stage. I was a little hesitant at first, but the reviews were good so I decided to go ahead and order it. The dress arrived very quickly and it was even prettier in person than online. The quality is amazing and it fits perfectly! However, the company needs to improve on its customer service! I was stuck during the payment process and I emailed the company twice but never received a response. I even tried to call but most of my calls went unanswered. So frustrating! However, I'm very happy with my purchase and would definitely order from Retro Stage again!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Retro Stage is an online retailer that offers vintage-inspired and retro-style clothing and accessories, including dresses, swimwear and costume pieces. Consumers looking for mid-century and alternative vintage reproductions often search for reviews to evaluate fit, fabric quality, shipping and returns policies. This summary aggregates customer feedback to help shoppers assess product quality, service responsiveness and value.