Many reviewers highlight fast shipping, correct parts, and helpful support staff. A sizable group describes late or missing deliveries, wrong or used parts, and long waits for refunds. Several customers point to steep shipping or handling fees and refused price adjustments. Others mention poor communication, including no tracking, no stock updates, and orders canceled without notice.
Examples from available reviews (Aug 2017 – Mar 2026).
Reviewer reports excellent service.
“Excellent service”
Order matched expectations with quality parts at a fair price.
“Order arrived exactly as expected.”
Still waiting six months for reimbursement for a returned part.
“6 months later I still have to wait for my reimbursement”
Charged over $26 shipping for a $4.20 item at checkout.
“they charged over $26,00 in shipping”
Reviews split between fast, attentive help and serious service breakdowns. Positive feedback mentions quick shipping and agents who fixed order issues. Critical accounts describe wrong shipments, parts arriving used, and long delays for refunds or reimbursements.
Some reviewers say prices were competitive and the total cost felt fair. Many others focus on high shipping and handling charges on small items, rejected price matches, and restocking fees on returns.
Several customers describe easy searches, successful matches for hard-to-find parts, and repeat orders. A smaller group says earlier bad reviews or past issues kept them from ordering.
Many reviewers say the parts matched the listing and worked properly. Others report receiving the wrong item, dead-on-arrival units, non‑OEM substitutions, and quality differences that led to returns.
Some customers mention delivery updates that helped them plan. Others cite missing tracking, no stock updates, orders canceled without notice, and missing return labels for core returns.
Experiences range from smooth, fast orders to deals that fell apart due to order mistakes and slow refunds. Common sticking points are order accuracy, refund speed, and clearer shipping transparency.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · resellerratings.com (15) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Charged over $26 shipping for a $4.20 item at checkout.
“they charged over $26,00 in shipping”
Still waiting six months for reimbursement for a returned part.
“6 months later I still have to wait for my reimbursement”
Return label not provided despite website instructions; customer paid $30.
“they don't pay for shipping on cores witch their web site instructions clearly state they do.”
Everything about my experience shopping at FinditParts was great. I am so glad I found this website. They had the best prices on the brake drums I was looking for and the shipping was super fast. The customer reviews on this site were also extremely useful. They helped me to decide which product was right for me and I am so happy with the purchase. I even contacted customer service for help with the order and they were helpful and responsive. I would definitely reorder these parts in the future when needed and I would definitely recommend this company to anyone looking for replacement parts for their truck.
Received damaged part and experienced lengthy refund delays and return costs.
“They will gladly take your money for parts but very slow to return it.”
Order was cancelled by the seller without customer notification or consent.
“The seller canceled this order due to the following reason: Buyer asked to cancel the item(s) in this order.”
Charged high handling and shipping for a small O-ring in a large box.
“ORDERED A 5.95 O-RING AND WAS CHARGED 2.95 HANDLING AND 20.00 SHIPPING.”
Received incorrect air tanks that did not match the ordered size.
“Ordered two thirty gallon air tanks and received 6.7 gallon air tanks.”
Received a different part than advertised and was charged shipping and restocking.
“Got a totally different part.”
Purchased an air compressor that arrived nonworking and received no refund.
“it didn't work straight out of the box”
Promised ship date was missed and shipping upgrade required payment.
“it will take 2 weeks to get a part that I should have had in 3 to 5 days”
Returned wrong filter and hasn't received refund after paying return postage.
“Can't seem to get my refund”
Found lower price, received product on time and is satisfied.
“Lower price, good product, on time delivery and am happy”
Received switches in one week, as advertised, and satisfied with price.
“I’m happy with the product and service.”
Offers great prices and fast responses.
“Great prices!!! Fast response”
They shipped the wrong part and replacement never arrived after calls.
“They shipped the wrong part to me”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
FinditParts sells automotive and industrial replacement parts online. It offers OEM and aftermarket items such as filters, starters, compressors, bulbs, and o-rings. Customers can search by part number, VIN, or vehicle application and order for delivery within the United States. The company buys from multiple suppliers and runs its own warehouse fulfillment and return programs. Support is available by phone and email for parts lookup and order tracking.