Several reviewers say they paid for subscriptions that didn’t work and that refund requests were denied or ignored. Many describe support as unresponsive and say they lost money. One reviewer says they successfully used it to track a child’s location. Some also claim negative reviews were removed or that other reviews are fake, and point to poor communication.
Examples from available reviews (Dec 2021 – Mar 2026).
Paid, requested refund, no response and lost $80.
“So they get away with stealing $80.00 from my pocket!!”
Paid for subscription, software didn't work and refund denied.
“Spyic website says 60 day money back guarantee”
Software never worked and company refused promised refund.
“Never got it to work.”
App allowed them to monitor their children's location and provided peace.
“I can now monitor my kid's movements and the location at the comfort of my house.”
Several reviews say customer support stopped responding when users asked for refunds. Reviewers describe refund denials after the software failed to work. A few also claim reviews were removed, raising broader trust concerns about support channels.
Multiple customers say they paid for subscriptions that didn’t deliver working features. At least one reviewer reports losing a specific amount of money after a refund wasn’t issued. One complaint mentions a money-back guarantee in connection with a denied refund.
One reviewer asked whether the app has to be installed on the target device, showing uncertainty about the setup. Several reviews describe installation failures or software that didn’t work in use. One positive review says location tracking for a child was easy and worked.
Several reviewers say the software never worked as expected even after installation. Most complaints focus on basic tracking features not working. One review stands out by reporting successful location monitoring.
Multiple reviewers say the company didn’t reply to refund requests and offered no fix. Some accuse the platform of deleting negative reviews and question whether other reviews are genuine. These complaints show up across several negative posts.
Most reviews center on payments that weren’t resolved after the software didn’t work. A smaller number report successful parental monitoring or offer brief thanks. Overall, the feedback contrasts repeated support and value complaints with a few isolated positive experiences.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (10) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Paid, requested refund, no response and lost $80.
“So they get away with stealing $80.00 from my pocket!!”
Asks if the software must be installed on the targeted device.
“do i have to install this in targeted device ??”
Paid for subscription, software didn't work and refund denied.
“Spyic website says 60 day money back guarantee”
Thanks the website but provides no details.
“Thanks to this website”
Software never worked and company refused promised refund.
“Never got it to work.”
Claims every review is fake and accuses site of scamming.
“Every review is fake and a scam here.”
Installed software didn't work, refund denied and review removed.
“I installed it and didn’t work when I asked for refund they denied my request.”
I am so cautious when it comes to my children and it always me anxious whenever they are at school or when I am not around them. So my sister came up with an idea of looking for a phone location tracker app and after days of browsing through the internet searching for the most efficient app, we stumbled across Spyic. At first, I was so skeptical but when I subscribed to the package, it turned out to be the best decision I ever made. I can now monitor my kid's movements and the location at the comfort of my house. I am now at peace even when they are away. The tech team was so helpful when I experienced some problems with the app. I recommend them!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
SPYIC makes mobile monitoring software for Android and iOS. It includes GPS location tracking, access to call logs, monitoring of messages and social media, and a web-based dashboard. Access is sold through subscription plans with different feature tiers and device limits. Setup pages and installation guides typically walk users through installing the app and linking a device to their account.