Customers often praise Dinnerly for its low price and simple, easy-to-follow recipes that work well on weeknights. Many reviews call the meals fresh and flavorful and say planning stays straightforward. A large share of criticism points to inconsistent deliveries, damaged or spoiled ingredients, and customer support that doesn’t respond. Overall, reviews split between strong cost-and-convenience benefits and repeated breakdowns in reliability.
Examples from available reviews (Nov 2021 – Feb 2026).
Dinnerly provides affordable, tasty, fresh meals with reliable delivery and service.
“They have always supplied us with affordable, tasty, and fresh food which we enjoy to the very last bite.”
Service makes planning dinners easy and helps control calorie intake.
“Love how easy it is to plan dinners every night, and control my nightly calorie consumption.”
Multiple boxes failed to arrive and customer service is unreachable.
“First box arrived late, second box never arrived, third box never arrived.”
Company charged after cancellation and refused refund despite customer contact.
“They took my money for a service I canceled, ignored my email, and refused a refund.”
Delivery and fulfillment issues lead the service feedback. Reviewers mention late or missing boxes, shipments arriving warm, and frequent wrong or missing items. Comments about consistently dependable delivery show up only occasionally.
Affordability comes up again and again as a plus. Customers point to a low per-plate cost and budget pricing as the main draw. A few also note smaller portions and a heavier use of pantry staples.
Many users say the recipes are simple and weekly meal planning is easy. Several mention digital recipe cards and quick prep times. Some report repetitive side options and occasional missing instruction cards.
Ingredient quality gets mixed reactions. Many reviews describe meals as fresh and tasty, while others report moldy, rancid, or tough protein and spoiled produce. Several complaints tie these problems to packaging or shipping issues.
Customer support that doesn’t respond stands out as a major complaint. Reviewers describe emails going unanswered, refund requests being ignored, and charges continuing after cancellation. Positive experiences with responsive support are uncommon.
Overall feedback pairs strong value and convenience with recurring operational problems. Some customers say they’re very happy with the meals and planning. Others describe failures that led them to consider canceling.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
For great recipes, Dinnerly has been my all-time partner. I have always enjoyed both meal plans. They do not disappoint. They have a very kind team that is keen on details. For me, they have never missed out on anything in my order. Also excited about how they do their packaging, ensure timely deliveries and respond to concerns. In addition, they have a wide range of items in different flavors. They have always supplied us with affordable, tasty, and fresh food which we enjoy to the very last bite. Make your cooking easy with Dinnerly meals if you have no time to rush to the market and prepare the recipe.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Dinnerly is a subscription meal kit service that ships pre-portioned ingredients and step-by-step recipes to home cooks. It focuses on budget-friendly, simplified meals with fewer ingredients per dish. Customers choose meals and manage deliveries through an online account and mobile interface. The kits are meant to cut grocery trips and speed up weekday dinners for cost-conscious households.