One review applauds fresh, high-quality produce and convenient delivery. Another describes repeated unwanted shipments that kept coming even after multiple contacts with customer service. Together, they pair strong product praise with a clear breakdown in fulfillment and follow-up. With only two reviews, takeaways are limited to this contrast.
Examples from available reviews (Nov 2021 – Mar 2026).
Consistently fresh, high-quality produce with convenient delivery and responsive service.
“The produce is top quality”
Company repeatedly ships unwanted food despite repeated customer service contacts.
“they keep sending me boxes that I don't want!”
One review describes responsive service along with on-time deliveries. Another says customer service did not stop unwanted shipments despite repeated outreach. Service shows up as both a strength and a failure, with each mentioned once.
Price barely comes up in these reviews. One positive review suggests good value by praising produce quality, but no one directly mentions cost or savings.
One review points to convenient home delivery and an easy way to get fresh produce. Another describes the hassle of receiving boxes the customer didn’t want. The experience ranges from smooth delivery to disruptive, unwanted shipments.
One review clearly praises consistently fresh, top-quality produce. No reviews mention problems with freshness or quality. Positive product feedback appears, but only once.
One reviewer says multiple contacts with customer service still didn’t stop unwanted shipments. Another notes responsive service, setting up a sharp contrast between communication that worked and communication that failed. Each theme appears in only one review.
The ratings split sharply: one high score focused on produce and one low score centered on fulfillment issues. These reviews point to satisfaction with product quality alongside a serious complaint about controlling orders and getting follow-through. The small number of reviews limits what can be concluded.
For each review, the core experience based on original source reviews.
Sources: Collected.reviews (1) · Trustpilot (1) · Quotes shortened · As of: March 2026
Company repeatedly ships unwanted food despite repeated customer service contacts.
“they keep sending me boxes that I don't want!”
My wife and I have been ordering produce from Farmbox Direct for over a year now. We have been completely satisfied with their service. The produce is top quality, the fruits and vegetables are always fresh, and best of all, we don't have to go to the store. I also love the convenience of the farm box delivery. I know that if ever there is an issue with any item, we can simply take a photo and report it to them. No problem! We are extremely pleased with their product and service and plan on continuing our subscription. Thanks again for creating such a great company!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Farmbox Direct sells subscription produce boxes delivered to addresses across the United States. Customers choose a box size and delivery frequency on the company website. Boxes usually include seasonal fruits and vegetables sourced from farms and packing facilities. Online account tools let customers manage deliveries and payment details.