Here Here Market
Reviews & Experiences
We've collected and analyzed customer feedback for Here Here Market to provide you with unbiased insights.
Overview & Key Metrics
Featured Reviews
Examples from available reviews (Feb 2017 – Feb 2026).
What reviewers often mention
All Reviews
For each review, the core experience based on original source reviews.
All Reviews
Sources: Trustpilot (20) · Quotes shortened · As of: February 2026
They were billed after deleting account and received no support.
“I received another HERE invoice.”
Received a four-year-old map update instead of the current version.
“product is a 2021 MAP update”
Purchased 2023 map update but it lacked many existing unpaved roads.
“Maps were missing named but unpaved roads”
After installing maps my car shut off and support was unhelpful.
“When I uploaded that new maps yesterday, my car shut off”
Reported map errors repeatedly but received no responses or corrections.
“I have flagged erroneous and potentially dangerous issues with their maps”
Navigation update failed to find addresses and performed worse than before.
“the GPS couldn't find addresses on older streets in our area.”
Refund delayed after return; customer service provided misleading timelines.
“I have yet to receive a refund of $110.16”
Paid for incompatible software and received no response after returning it.
“software for Opel Corsa sent- incompatible.”
Map update worsened routing and company only offered a 30% refund.
“they would only give me 30%.”
Map service is expensive and requires downloading unnecessary regions.
“£89 for 1 year for naps and live traffic (using my data)”
Map update corrupted navigation and dealer said maps were unrecoverable.
“Navigation maps are corrupted from the HERE software”
Repeated attempts to install mapping update failed and support provided no help.
“Five times they have tried to make the mapping update work - but it failed.”
Activation codes were invalid or incompatible and refund has not been issued.
“The activation code they gave me was invalid.”
Received a three-year-old software update and refund was obstructed.
“What I was sent was a 2019 version of the software update”
Map update failed, disabled existing maps, and customer support was poor.
“it disabled the existing version of maps in my Navigation system.”
Purchase process was confusing and a customer rep disconnected the call.
“the woman disconnected the telephone line.”
Address on maps is wrong and many help requests received no reply.
“I have sent in over 20 requests to your help page”
Former employee alleges HR disseminated partial truths and defamed staff.
“I would not trust them with any personal information”
Sales team focused on price, missed follow-ups, and provided poor service.
“Sorry, I have an emergency.”
Sources and methodology
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
About Here Here Market
We've collected and analyzed customer feedback for Here Here Market to provide you with unbiased insights.