Customers often praise the build quality, finish, and gift-ready packaging. Many reviewers say the prices feel fair for what they receive. Several mention slow or stalled shipping and deliveries that missed expectations. A smaller group describes billing mistakes and unsatisfying responses from support.
Examples from available reviews (Sep 2022 – Mar 2026).
Jewelry manufactured very well and customer service amazing.
“It is manufactured VERY well. Everything is always as shown in the pictures. I have about 30 pieces from them and I will be purchasing more in 2026 as new designs come ou...”
Order delayed in transit; gifts likely won't arrive before Christmas.
“they have been sitting in Carol Stream, IL for 6 days.”
Customer reports being charged twice.
“You charged it twice”
Order arrived with a missing pearl on one earring.
“My order had a missing pearl on the earring”
Delivery experiences vary widely across reviews. Several people describe long shipping times and missed holiday arrivals. Others report fast fulfillment and smooth order handling.
Shoppers often say the price matches the value they feel they’re getting. Multiple comments describe the jewelry as affordable and reasonably priced for its build. Complaints about pricing are rare in this set.
Reviewers repeatedly point to the packaging and presentation, including gift-ready boxes and small extras. A few mention checkout as quick and easy. Fewer reviews praise site flow than mention packaging.
Most reviews highlight sturdy construction, attractive finishes, and dependable build. Several complaints cite specific issues such as missing pearls, faulty clasps, and pieces that are shorter than shown. These defect reports appear alongside many endorsements of high quality.
Customer-service experiences range from quick, helpful replies to emails that go unanswered or don’t help. Some reviews describe billing issues, including being charged twice. When communication breaks down, it often leads to the harshest ratings.
Ratings cluster at the high and low ends, creating a split view of the experience. Positive reviews focus on product quality, packaging, and value. Negative reviews center on shipping problems, order mistakes, and support contacts that don’t get resolved.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Items were nice but delivery took a long time.
“It dis take a long time to be delivered (from China).”
Earring clasps defective and not wearable; customer sent photos and awaits help.
“which do not clasp together, Not wearable.”
The product was easy to use.
“It was easy to use”
Disappointed by the earrings' poor look, quality, and late delivery.
“I am very disappointed with the look and quality of the earrings.”
Loved the product but delivery took a long time.
“Love the product but it took a long time to receive it.”
The product is very high quality.
“The product is very high quality”
Items and packaging were very nice.
“Items and packaging very nice”
Impressed with jewelry quality, especially given the price.
“The jewelry is very nice especially given the price!!”
Product excellent and customer service was great.
“Excellent Product!! Great Service!”
Loves purchased earrings and frequently wears the cuffs.
“I love the earrings I purchased.”
Always receives exceptional jewelry and service.
“I always get exceptional jewelry and service.”
Tried to return product but support was unhelpful and ignored.
“the person behind the support email is extremely unhelpful”
Reviewer says they love the earrings.
“Love the earrings”
Great product with super quality and reasonable price.
“Super quality at such a reasonable price!!”
Likes the products very much.
“O like the products very much.”
Loved it more after trying it on personally.
“I loved it even more when I saw it on myself!”
Earrings quality excellent and customer service is great.
“Quality of earrings are excellent and customer service is great!”
Items distinctive, well made, and reasonably priced.
“I have bought a few items, they are are distinctive and well made and reasonably priced.”
Reviewer says reliable product quality.
“Reliable product quality!”
Excellent quality, price choices, and beauty.
“Excellent Quality price choices and beauty”
I recently had the pleasure of purchasing a few items from Huge Tomato and I must say, I was thoroughly impressed. Not only do they offer a wide selection of accessories ranging from handbags to sunglasses and jewelry, but each item truly celebrates original design and craftsmanship.
From browsing their website, it's clear that they are passionate about every aspect of their business- from selecting the perfect products to creating an enjoyable shopping experience for customers like me. Their attention to detail really shows in the quality of each item they carry.
What stood out most to me is how carefully selected all their items are. It's obvious that they have a keen eye for design because everything on their site is so stylish and unique. Plus, everything arrived beautifully packaged which made it feel like opening a present!
Overall, my experience with Huge Tomato was wonderful. They clearly put time and thought into curating an amazing collection of accessories while also providing excellent customer service. I'm already looking forward to my next purchase!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Huge Tomato runs an online store that sells fashion and costume jewelry. The range usually includes earrings, necklaces, bracelets, brooches, and similar accessories. The site shows product photos plus material and size details, along with a shopping cart and standard payment options. Customers can review shipping options and use the company’s support channels for order and return questions.