Reviews split sharply on delivery and ordering. One customer says ordering online was quick and the rug arrived in ten days. Another says they got no updates and waited nearly six months for a sofa. Together, the two accounts show opposite service results.
Examples from available reviews (Nov 2021 – Feb 2026).
Company failed to communicate and delayed delivery nearly six months.
“I DID NOT RECEIVE MY SOFA UNTIL ALMOST 6 MONTHS AFTER THE PURCHASE.”
Fast shipping, good quality rug, and easy online ordering.
“It was shipped to me here in New York within 10 days flat, amazing!”
One review describes a delivery delay that lasted almost six months. Another reports fast shipping and delivery within ten days. These reports show both on-time fulfillment and a major breakdown.
Reviews rarely mention price or value. One ties rug quality to a positive sense of value. None make an explicit negative comment about value.
One reviewer says online ordering was easy and the item arrived quickly. Another describes a negative purchase mainly because of the long delay. The two experiences stand in clear contrast.
Only one review speaks to product condition, describing the rug as good quality. No other comments mention durability, defects, or returns. Product quality shows up only as a single positive note.
One review points to a communication breakdown alongside the extended delivery delay. The other review does not mention communication. Communication issues appear once, but not repeatedly in these comments.
Taken together, the two reviews paint a split picture: one happy customer and one extremely unhappy customer. With so few reviews, it is hard to generalize. The feedback suggests results vary widely by order.
For each review, the core experience based on original source reviews.
Sources: Collected.reviews (1) · Trustpilot (1) · Quotes shortened · As of: February 2026
Company failed to communicate and delayed delivery nearly six months.
“I DID NOT RECEIVE MY SOFA UNTIL ALMOST 6 MONTHS AFTER THE PURCHASE.”
I have been looking for a rug for my entryway and have been going to a few local shops. I found a few I liked but they were a bit too pricey. On a whim I decided to go online and found the exact rug I wanted. It was Turkish100% and the quality was right, so I ordered it. It was shipped to me here in New York within 10 days flat, amazing! I am very pleased with the service and great selection, excellent prices, and very easy to navigate the site. It is so fun to find cool vintage pieces that are so beautiful. It's perfect for my entryway and the colors are exactly how I pictured them. I will definitely return!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
ABC Carpet & Home is a U.S. retailer selling rugs, carpets, furniture, and home furnishings. It offers new and vintage rugs, area rugs, sofas, and decor through showrooms and an online store. The company also provides flooring and upholstery services, including custom rugs and design consultations. Customers can browse catalogs online and set up delivery or in-store appointments.