Customers often praise Afew for fast shipping, clear tracking, and competitive sneaker and streetwear prices. Several reviewers say items arrived in excellent condition and mention a smooth, easy-to-navigate website. A noticeable set of complaints alleges counterfeit products, peeling logos, and unusual packaging. Some buyers also report high import or handling fees and difficulty getting refunds or completing returns.
Examples from available reviews (Mar 2018 โ Feb 2026).
Great price with quick posting and fast delivery; very happy.
“Great price, quickly posted, quick delivery. Very happy”
Product not authentic and lettering peeled; refund was refused.
“The lettering is already peeling off...indicating that this is NOT an authentic Essentials product!”
High duties and handling fees increased total cost by nearly 50%.
“I was then hit with ยฃ87! Duty and handling fees!”
Received an empty package and seller refuses refund or replacement.
“I`ve ordered a pare of snickers and got the empty box.”
Many reviewers point to quick dispatch and dependable tracking. Some complaints mention the wrong item, damaged goods, or an empty package, along with a refusal to replace or refund. A smaller group reports long delays or orders that never shipped.
Many customers say low prices and promotions drew them in. A significant number report surprise import duties, handling fees, or later invoices that raise the total cost substantially. A minority still call it good value despite duties when the item was rare or priced below the local market.
Many reviews describe the website as easy to use and checkout as straightforward. Reviewers often mention timely updates and well-tracked deliveries. A few note late arrivals or transit times longer than promised.
Several reviewers say their items arrived in excellent condition and praise the quality on delivery. A clear set of negative reviews alleges inauthentic products, peeling lettering, and different or generic packaging. These quality concerns often come up alongside requests for refunds or proof of authenticity.
Multiple reviewers describe customer service as quick and helpful, with clear communication before delivery. Others report unanswered messages, automated replies, or refund requests left unresolved after non-delivery or damage. Some also say it was hard to get a simple exchange or return label.
Feedback is split between consistently smooth purchases and a set of serious negative incidents. Positive reviews highlight fast shipping, correct orders, and solid support. Negative accounts focus on alleged counterfeits, empty or damaged packages, steep extra charges, and disputed refunds.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (52) ยท Reviews (2) ยท Reviews (1) ยท Quotes shortened ยท As of: February 2026
Ordered easily; slight UPS delay but arrived with no custom costs.
“Ordered with ease and delivered to UK.”
Ordered easily; slight UPS delay but arrived with no custom costs.
“Ordered with ease and delivered to UK.”
Hoodie appeared fake and differed in packaging and material.
“Hoodie was in a generic plastic bag, not the opaque bag their hoodies typically come in.”
Hoodie appeared fake and differed in packaging and material.
“Hoodie was in a generic plastic bag, not the opaque bag their hoodies typically come in.”
Product not authentic and lettering peeled; refund was refused.
“The lettering is already peeling off...indicating that this is NOT an authentic Essentials product!”
Product not authentic and lettering peeled; refund was refused.
“The lettering is already peeling off...indicating that this is NOT an authentic Essentials product!”
Returning from Greece would cost approximately โฌ100 to the customer.
“Unacceptable return policy. To return a package from Greece, I would have to pay the cost myself, which amounts to approximately โฌ100”
Returning from Greece would cost approximately โฌ100 to the customer.
“Unacceptable return policy. To return a package from Greece, I would have to pay the cost myself, which amounts to approximately โฌ100”
High duties and handling fees increased total cost by nearly 50%.
“I was then hit with ยฃ87! Duty and handling fees!”
High duties and handling fees increased total cost by nearly 50%.
“I was then hit with ยฃ87! Duty and handling fees!”
Received shoes with broken mesh but store refused replacement or refund.
“they say that they are not obliged to even replace the shoe.”
Received shoes with broken mesh but store refused replacement or refund.
“they say that they are not obliged to even replace the shoe.”
Great price with quick posting and fast delivery; very happy.
“Great price, quickly posted, quick delivery. Very happy”
Great price with quick posting and fast delivery; very happy.
“Great price, quickly posted, quick delivery. Very happy”
Fast shipping and good prices.
“Fash shipping and good prices”
Fast shipping and good prices.
“Fash shipping and good prices”
The reviewer experienced excellent service from the store.
“Excellent service”
The reviewer experienced excellent service from the store.
“Excellent service”
Great prices and fast US shipping despite import duties.
“Great prices and fast shipping to the US. Import duties suck but it is what it is.”
Great prices and fast US shipping despite import duties.
“Great prices and fast shipping to the US. Import duties suck but it is what it is.”
Lack of transparency about UK handling and import charges.
“Received a UPS invoice weeks later, which added 50% to the sales price.”
Lack of transparency about UK handling and import charges.
“Received a UPS invoice weeks later, which added 50% to the sales price.”
Got a great price on an out-of-stock UK item and excellent delivery.
“I got a great price on a product that was OOS in the UK and the shipping / delivery service was second to none.”
Got a great price on an out-of-stock UK item and excellent delivery.
“I got a great price on a product that was OOS in the UK and the shipping / delivery service was second to none.”
Reviewer strongly praises the store and its service.
“Best store ever very good ๐๐ฟ๐โค๏ธโ ๐ฏ”
Reviewer strongly praises the store and its service.
“Best store ever very good ๐๐ฟ๐โค๏ธโ ๐ฏ”
Wrong items sent and allegedly a fake sweatshirt; only store credit offered.
“They sent me the wrong pants the sent me shouts plus they gave me a fake essentials sweatshirt and I canโt get my money back only store credit”
Wrong items sent and allegedly a fake sweatshirt; only store credit offered.
“They sent me the wrong pants the sent me shouts plus they gave me a fake essentials sweatshirt and I canโt get my money back only store credit”
Super fast delivery and item arrived in top condition.
“Condition of the item is top quality.”
Fast delivery and the item arrived in top condition.
“Delivery was super fast.”
Package never shipped and customer support was unhelpful.
“Package was never shipped and still I can not get my money back.”
Package was never shipped and refund was not provided.
“Package was never shipped and still I can not get my money back.”
Fast, free shipping and amazing service.
“Amazing service, fast free shipping”
Wrong color sent and no simple exchange policy.
“The wrong color was sent and there is no simple exchange policy.”
Very quick delivery and good price on shoes.
“Very Quick delivery - shoe super hot - price special”
Received an empty package and seller refuses refund or replacement.
“I`ve ordered a pare of snickers and got the empty box.”
Order was returned but Afew processed the refund quickly.
“Afew processed the refund quickly and without problems.”
Super delivery and product, thanks.
“super delivery and product Thank you!”
Received an empty box and customer service became unresponsive.
“I ordered a pair of sneakers and received an empty box.”
Got a great deal and the shoes shipped very fast.
“I was able to get a great deal on some shoes and they shipped really fast.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Afew runs an online store focused on sneakers and streetwear. It lists new drops, classics, and limited releases with product pages and photos. Shoppers order through the website checkout, track deliveries, and handle returns through support. Afew ships internationally and relies on third-party couriers for delivery and duty handling. The store uses inventory and order updates to keep customers informed from purchase through delivery.