Shoppers often praise Annie Cloth for a site that’s easy to use, a wide selection, and low prices that bring them back. Several buyers report fast delivery and items that match what they expected. Many reviews also allege payments taken with no shipment, returns that go unanswered, and customer service that doesn’t respond. Some shoppers say the clothing looks different from the photos or the listed materials.
Examples from available reviews (Dec 2021 – Mar 2026).
Products were good and delivery was fast and easy.
“Good products, fast and easy to get”
No shipping or tracking and customer service unresponsive, website mismatch.
“customer service is nonexistent.”
Material, color, and construction differed substantially from description.
“Material, color, quality nothing like shown...”
Site is user friendly and clothes are good quality for price.
“I find the site to be user friendly.”
Many reviews describe orders not being fulfilled and support that doesn’t reply. Several shoppers report being charged with no tracking or delivery, and refunds that never went through. A smaller group reports on-time arrivals and helpful updates, showing a clear split in service.
Many shoppers highlight low prices, frequent discounts, and a big selection that leads to repeat purchases. Several say the value feels strong when the fabric and fit match the descriptions. A minority point to high shipping costs or fabrics that feel cheaper than expected.
Most reviewers say the site is easy to navigate, checkout is simple, and sizing options are clearly shown. Several mention ordering was easy and say they would buy again. Some had to trial sizes and returned items that ran small or were shorter than shown.
Many comments describe garments as well made, with construction that feels acceptable for the price. Another set of reviews says items arrived with different materials, colors, or cuts than the photos and labels. Several of these complaints also mention return or refund attempts that didn’t succeed.
Communication comes up less often and opinions vary. A few reviews praise clear product pages, coupons, and step-by-step order updates. A smaller number point to photos they consider misleading or product details that feel incomplete.
Reviews split between happy repeat buyers who like the selection and easy ordering, and highly dissatisfied customers who report non-delivery and refunds that never get resolved. This contrast shows up in both service and product-quality comments. Outcomes appear polarized around fulfillment and returns.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (22) · bbb.org (10) · Reviews (1) · Quotes shortened · As of: March 2026
Easy to find items with many choices and simple checkout.
“Easy to find what I was looking for.”
No shipping or tracking and customer service unresponsive, website mismatch.
“customer service is nonexistent.”
Paid immediately but received no shipping info and payment was withheld.
“BEWARE SCAM! Paid immediately for an item sept 26th.”
Item matched dimensions but picture was misleading about length.
“but the picture was misleading.”
Site is user friendly and clothes are good quality for price.
“I find the site to be user friendly.”
Wide variety of tops with great prices and repeat purchases.
“Great variety of tops.”
Products were good and delivery was fast and easy.
“Good products, fast and easy to get”
Ordered a sweater that arrived as cheap sweatshirt material, upsetting purchase.
“it’s made of SWEATSHIRT material!!!”
Likes clothes but finds shipping costs too high.
“Love the clothes but high shipping costs”
Received order and loved it, plans to reorder.
“I received my order, Love it!”
Item was too small so the reviewer returned it.
“Size too small, returned.”
Material, color, and construction differed substantially from description.
“Material, color, quality nothing like shown...”
Reviewer calls company a scam with poor products and unworkable returns.
“ATROCIOUS! DO NOT BUY FROM THEM! ITS A SCAM.”
Website clearly described products and provided a coupon.
“Web site was clear on products , and gave me a great coupon !”
Good variety of women's Christmas-themed tops available.
“Good variety of women's tops with Christmas printed motifs on them.”
Repeated easy orders but delivery speed is slow.
“My only wish is that it could arrive quicker.”
Ordering was easy and reviewer received a discount; awaiting quality assessment.
“Ordering was easy”
Ordering is easy; clothes are well made and reasonably priced.
“Clothes are made very well and very reasonable in price.”
Card charged but order wasn't sent and company didn't communicate.
“They charged my credit card and never delivered my order.”
Shirt claimed 100% cotton but was polyester and returns failed.
“the tag reads Polyester.”
Easy to select and order; had good past experiences.
“Easy to pick & order product.”
Loves clothes but needs to experiment with sizing.
“I love the clothes but will have to experiment with the sizing”
Site provides easy sizing access, discounts, and helpful contact updates.
“Easy access to size, great discounts, and helpful with updating contact information.”
Order processing stalled and customer told to pay to speak to technician.
“I have to join for a dollar REALLY!”
Items differed from photos and return attempts failed, leaving cheap goods.
“Total scam. Stay away.”
Cannot reach company, order not arrived, and coupons not honored.
“Coupons are not honoured.”
Order acknowledged without order number and no response or refund for weeks.
“I was charged immediately of course.”
Fabric mediocre and returns were never refunded or acknowledged.
“I returned three shirts and NEVER got a refund”
Items were loved, correctly sized and good quality without problems.
“sizes were correct and good quality”
No problems; purchases are good quality for the price.
“I’ve had no problems with Annie cloth.”
Company unresponsive and website unhelpful for returns.
“This company is horrible to deal with and their website is not helpful at all.”
Dress arrived on time, updates provided, and fit and quality satisfied.
“They updated me every step of the way on where my order was.”
This property has lately been the site of four separate deals for me.
It only took a few days for the two of them to make their way here.
While the search for another took a little longer (since the information was supplied by a third party), his excellent customer service was able to track him down within a few hours of my initial query.
Another parcel was missing an item, which has been re-shipped without any more conversation or explanation on the part of the customer.
All of the merchandise (dress, sweatshirt, and shoes) seemed to be just as beautiful in person as they were on the website's images.
Exceptional customer service was delivered in a pleasant, efficient, cheerful, and professional way by a kind, knowledgeable, and helpful staff.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Annie Cloth is an online apparel store selling women’s clothing, including tops, dresses, sweaters, and casual wear. Product pages show photos along with sizing, material, and price details. Customers buy through an online checkout that takes digital payments. The company ships orders to buyers, and the site may show order status or tracking when available.