Many reviewers point to competitive pricing and quick shipping on discounted items. Several say they were happy when the price and delivery matched what they expected. Others describe order problems and weak customer support. Overall, the comments weigh clear cost savings against repeated service issues.
Examples from available reviews (Sep 2012 – Feb 2026).
Shoes were heavily discounted, shipped quickly, and satisfied buyer.
“The shoes were discounted 45% and the price was the best I could find anywhere.”
Item arrived quickly and was cheaper than other sellers.
“it was $20 cheaper and shipping was free.”
Reviewer alleges company took money and did not deliver the product.
“They will take your money and never send you the product you paid for.”
Vendor sent extra items and staff were rude about returning them.
“they were insulting -- accusing me somehow of being dishonest(really???)”
Low-rated reviews focus on major service breakdowns. Reported issues include an allegation of being charged without receiving the order and conflicts during returns. These problems sit behind the harshest ratings.
Several reviewers highlight steep discounts and prices below other sellers. They mention percentage markdowns along with free or fast shipping as part of the value. The highest ratings most often center on these price-and-shipping wins.
Experiences range from straightforward purchases to orders that go off track. Some describe fast delivery and items that met expectations. Others report long delays, surprise extra items, and situations that end in returns or complaints.
Only a few reviews comment directly on product condition. One reviewer praised discounted shoes and said the fit and quality were good. Beyond that, the feedback does not show a clear pattern on durability or defects.
Several negative reviews describe communication gaps. Customers mention weak order updates and staff replies they felt were rude or accusatory. These issues show up alongside the worst service experiences.
Reviews split into two clear paths: satisfaction driven by price and shipping, and dissatisfaction tied to fulfillment and support. High ratings line up with strong value on cost and delivery. Low ratings line up with missing deliveries, rude interactions, or return problems that do not get resolved.
For each review, the core experience based on original source reviews.
Sources: resellerratings.com (4) · Collected.reviews (1) · Quotes shortened · As of: February 2026
I wish I had seen the reviews before purchasing from the AppOutdoors.com store as I am incredibly unimpressed. On the 17th September, I purchased Altra's Olympus 4 shoes for $169.95 plus the delivery fee. Other than my confirmation email about the order, nothing came through regarding the delivery. I called the customer service line on the 24th of September and was unable to get through. I tried again on the 25th September and was told someone would call me back within 24 hours. No one did. I then used the Live Chat option to enquire about my order on the 28th September. The person I dealt with was incredibly rude and told me that I needed to wait for the shoes to arrive, despite me informing her that I had already waited 11 days for them without any information. A week later, I was told that my shoes had been shipped. I finally received my shoes on the 6th October. This was so frustrating and I will never buy here ever again! After all, when i looked at their other reviews, I see that this is a common problem.
Item arrived quickly and was cheaper than other sellers.
“it was $20 cheaper and shipping was free.”
Reviewer alleges company took money and did not deliver the product.
“They will take your money and never send you the product you paid for.”
Shoes were heavily discounted, shipped quickly, and satisfied buyer.
“The shoes were discounted 45% and the price was the best I could find anywhere.”
Vendor sent extra items and staff were rude about returning them.
“they were insulting -- accusing me somehow of being dishonest(really???)”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Appalachian Outdoors is an online retailer that sells outdoor gear and footwear. It offers items for camping, hiking, backpacking, and outdoor apparel. The site lists products with descriptions and images and includes an online checkout for shipped orders. Customers can order for home delivery and use product pages to check sizing and specs.