Many reviewers describe support as unresponsive, with missing or invalid tracking numbers and slow resolution. Several customers received cases with lighting, fit, or protection flaws, and one review warned about a dangerous screen protector. Others praised attractive, well-packaged cases, and a few said replacements arrived quickly. Most feedback points to poor communication and uneven product reliability.
Examples from available reviews (Jul 2021 – Mar 2026).
Order lost in transit and customer service provided an unhelpful runaround.
“All I receive are short bs answers and the runaround.”
Received dangerous screen protectors and contact form did not work.
“Terrible and dangerous screen protectors.”
Case arrived well packaged and is sleek, good quality.
“I love the case really good sleek quality.”
Cases protected phone and customer service resolved issue professionally.
“Exceptional service and exceptional business.”
Service experiences split between fast fixes and repeated fulfillment errors. Some reviewers mention quick replacements and professional handling. Others report multiple wrong shipments and extra charges tied to the incorrect item.
Value perceptions vary between those who felt the product matched the price and those who cite added costs or weak performance. Multiple complaints mention paying for faster shipping but getting slower delivery. Some positive reviews say the cases felt high quality and worth buying.
Users often mention battery drain, poor fit, and incomplete front protection. A few say delivery was on time and the product matched the photos, but these comments are limited. Many usability complaints focus on LED behavior and parasitic power draw.
Reviews range from sleek, well-made cases to defective or unsafe items. Several customers praise durable, good-looking cases that matched the online images. Others report misaligned LEDs, cracked protection after drops, and a dangerously poor screen protector.
Communication problems lead most complaints. Many reviewers report no email replies, invalid tracking numbers, and evasive answers when asking for refunds or address changes. A small number describe helpful responses, but they appear less often.
Experiences range from satisfied buyers who got good cases and quick help to frustrated customers dealing with lost packages, silent support, or safety concerns. Much of the sentiment comes from the contrast between positive product notes and negative service or safety reports.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (21) · Collected.reviews (1) · Quotes shortened · As of: March 2026
LED lights misaligned and case only lit briefly on phone.
“The case did not look like the pictures when it lit up.”
LED case drained phone battery severely and had fit issues.
“My battery went from a full day to needing to be charged 3 times a day”
Received dangerous screen protectors and contact form did not work.
“Terrible and dangerous screen protectors.”
Cases protected phone and customer service resolved issue professionally.
“Exceptional service and exceptional business.”
Case arrived well packaged and is sleek, good quality.
“I love the case really good sleek quality.”
Order lost in transit and customer service provided an unhelpful runaround.
“All I receive are short bs answers and the runaround.”
Customer service did not respond to address change requests.
“have emailed them twice with no reply”
Package never arrived and provided tracking number was invalid.
“the tracking number they gave me does not exist.”
Package didn't arrive and website contact attempts failed entirely.
“couldn’t be sent”
Order overdue beyond promised period and support ignored refund requests.
“I sent to support but no answer”
Case exceeded expectations and is very beautiful.
“Great case. It’s better than what I ordered.”
Was charged for express shipping but received economy and excuses.
“They’re giving me the run around after scamming me out of my $8.”
Requested address change but order was delivered to the original address.
“I am utterly disappointed as I was told it would be sent to the right address and it hadn’t.”
Product differed from description and customer service delayed responses.
“This website is a complete scam!!!”
Reviewer alleges attempted theft of personal and bank account information.
“Tryed stealing all my personal info and bank account information”
Case did not fully protect phone; case and phone cracked after drop.
“The front of the case does not fully cover the sides of the phone.”
Case lacks front protection and parasitically draws power from phone.
“There is no battery in the case, so it is a constant parasitic draw on the phone”
Case matched online appearance and arrived in twelve days.
“Case looks Just as it did online”
Received incorrect larger model twice and paid extra for mistake.
“they keep sending the pro max”
I ordered 2 LED cases for my Samsung phones. Only one arrived. I reached out to customer service and sent them several emails regarding this issue and I didn’t get an answer about it until now (over 1 month later). I finally got an email from them stating that they are willing to send me a new phone case for free, but I haven't seen it.
I don’t think this is fair because if their customers are having problems with items being shipped, they should compensate the customer immediately so he/she won’t lose faith in their service, but they didn’t until today.
I really like the store and I want to give them my business back, but it’s hard when you cannot trust that you will get what you paid for. So, I would not recommend this store to others until they fix their customer service issues.
Company promptly responded and sent a quick replacement.
“they responded and sent a replacement quickly.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Bazaardodo runs an online store selling mobile accessories and protective products. The site shows product photos, specs, and multiple model options. Customers order online and pay through standard electronic methods. The company offers order tracking plus support channels for questions and returns.