Customers often praise the solid build and wide choice of fabrics. Many mention responsive support that helps with sizing and ordering. Several reviews describe major problems, including cancelled orders with slow or missing refunds and return money not paid back. Others report fabrics that shrank or no longer fit after washing.
Examples from available reviews (Jul 2017 – Feb 2026).
Easy online ordering, large selection, quick delivery and excellent workmanship.
“short delivery time, excellent quality of workmanship”
Product shows great quality workmanship.
“Great quality work. Thanks.”
Order never dispatched, no communication, order cancelled and no refund.
“they cancelled it, and I still have not received my refund.”
Fabrics were thin and shrank after one wash; avoid purchasing.
“the fabrics are thin and shrunk after just one wash”
Many reviews describe quick, well-informed support that helped with measurements and choosing the right order. Another group reports serious service breakdowns, including cancelled orders, refunds not paid, and deductions from return amounts. These issues come up often enough to stand out as a separate negative pattern.
Many customers see the covers as a good way to refresh IKEA furniture, even at a higher price. A few mention unexpected customs duties or taxes that noticeably raised the total cost. Reviews also point to outlet buys and organic fabric options as good value.
Shoppers mention clear model-specific pages, useful swatches, and installation that is usually straightforward. Delivery is mixed: some orders arrived on time or early, while others had long waits or never shipped. Fit problems show up in a smaller set of reviews, such as skirts running a bit long or short and covers that sit loosely.
Many reviews highlight strong stitching, accurate patterns, and high-quality fabrics, including organic options. A sizable negative group reports heavy shrinkage after washing, thin material, stripes that don’t line up, and loose, baggy fits. A few also note smaller finish issues like contrasting zippers or upholstery that doesn’t fully cover.
Some customers praise timely shipping updates and helpful follow-up from staff. Recurring complaints focus on no early notice when fabrics were out of stock, dispatch delays, and poor communication leading up to cancellations. Several reviewers say it was hard to get clear updates on refunds and returns.
Reviews split sharply between very positive and very negative experiences. Many shoppers report smooth orders with good fit, workmanship, and support. A separate group describes major failures, including orders that never arrived or were cancelled, refunds held back, and covers made unusable by shrinkage.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (14) · Reviews (1) · Quotes shortened · As of: February 2026
Linen covers were perfect, easy to fit and excellent service.
“The ease of service and delivery was outstanding.”
Support cancelled order and refused to refund after customer-requested size change.
“he cancels it for me and included to tell me I would not be refunded!”
Fabric shrank drastically after washing making couch cover unusable.
“the shrinkage is so extreme that getting one of the covers on is impossible.”
Covers didn't fit, company refused refund or replacement and blamed customer.
“they refused to give a refund or replacement.”
Product matched website, good fabric and workmanship, very satisfied overall.
“A very good experience from the beginning to the end.”
Recycled velvet cover looked cheap and disappointing given the price.
“I cannot believe how cheap it looks for how much money it cost.”
Poorly made covers with baggy fit and zero quality.
“Very very poorly made , baggy fit overall and quality was zero !!!”
Linen covers arrived wrinkled and shrank when washed, now don't fit.
“It shrunk and now is shorter than the sofa.”
Fabrics were thin and shrank after one wash; avoid purchasing.
“the fabrics are thin and shrunk after just one wash”
Faulty covers required return, refund delayed and company withholding money pending registration.
“They still haven’t refunded my money even though the tracking shows the return arrived.”
Cover shrank after first wash and no longer fit properly.
“it shrunk to the point that the velcro in the corners wouldn't attach.”
Refund deductions and poor customer service after receiving a defective cover.
“I had to pay $80 deducted to send back a defective horrible quality cover”
I live in the USA and We have ordered various slip covers for our sofa and chairs over the past few years and the quality of both the fabric and the manufacture has been consistently excellent. The choice of fabrics both designs is extensive. The expected date when the covers were ready was always on time or early.Their customer service is however extremely nice and helpful, phone or email. I have had queries that have been answered promptly. I love the idea that the great designs from Ikea can be customised and the fact that they send fabric samples for free.
Thank you Bemz for providing a means to extend the live of my beloved sofa.
Good material choice and great prices at the outlet.
“Excellent product.”
Excellent workmanship and fabric for a designer fabric chair.
“Excellent workmanship and fabric.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Bemz makes custom slipcovers and upholstery covers tailored to specific furniture models. It offers many fabric options, including natural and recycled materials, and sells swatches so customers can try fabrics first. Orders are placed through an online catalog with model-specific measurements and care details. Bemz ships internationally and shares washing and maintenance guidance.