The only review praises the product and shipping but says the refund took too long and replies were slow. Even with the complaint, the reviewer still gave a positive numeric rating. The main issue is slow post-sale support and refund timing.
Examples from available reviews (Mar 2026).
Good products and shipping, but refund and response are delayed.
“The two days have elapsed, it's now almost two weeks and I haven’t heard from them.”
The review reports successful delivery but points to a clear drop in service after the purchase. The customer says the refund request moved slowly, shaping their view of support.
The review does not mention price or make direct value comparisons. The above-four rating suggests the buyer considered the purchase acceptable for the cost in this case.
The reviewer speaks positively about ordering and shipping, suggesting the buying steps went smoothly. The delayed refund then added friction after purchase and lowered satisfaction.
The reviewer calls the products “good” without details on materials or fit. Overall, the item quality comes across positively here.
Slow replies and a long wait for an update on the refund are the key negatives. This lack of timely communication stands out most in the available feedback.
The single review pairs positive views of the product and delivery with frustration about slow customer-service responses. With no other reviews, it’s not possible to see whether others share or dispute these points.
For each review, the core experience based on original source reviews.
Sources: Collected.reviews (1) · Quotes shortened · As of: March 2026
A great store to shop for all your clothes. They have quality and unique outfits in different colors, sizes, and brands at pocket-friendly prices. One can surely get an item for all events. Their deliveries are timely, items well packed, and a team of professional customer care service. However, I have an issue with this company. On their website, a refund takes 1-2 days after an item is returned. To me, these are just writings to lure buyers. I took back my Como dress after it failed to fit me. Since they did not have a suitable size for me, they were to do a refund. The two days have elapsed, it's now almost two weeks and I haven’t heard from them.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Black Halo is a fashion label that designs and sells women’s clothing, with an emphasis on dresses and occasionwear. It sells tailored dresses, separates, and evening pieces through online channels. Listings usually describe fabrics and styling to guide shoppers on size and fit. The brand sells through its website and selected retailers.