Reviewers often mention helpful staff who fix issues effectively. Many customers say the blinds were measured accurately, fit well, and work smoothly. A small number of reviews describe receiving generic, non-custom items, and one mentions repeated contact attempts with no reply.
Examples from available reviews (Sep 2005 – Mar 2026).
Custom blinds were precisely sized, installed quickly, and operate smoothly.
“Blinds operate smoothly.”
Owner was knowledgeable and shipping was fast with careful packaging.
“Great customer service and quality blinds.”
Customer received generic one-size blinds instead of advertised custom blinds.
“ADVERTISE CUSTOM BLINDS, BUT SHIP YOU GENERIC ONE SIZE FITS ALL BLINDS.”
Customer received a different blind and company did not respond to calls or emails.
“no one returned my call.”
Several reviews describe knowledgeable staff, including an owner who helps directly. Multiple customers say repairs or replacements were handled at no cost, and that staff remade items or re-measured products. These kinds of fixes come up repeatedly in positive feedback.
Only a few reviews talk directly about price. A couple specifically mention competitive pricing along with product quality. Most comments focus on fit and service rather than detailed cost comparisons.
Multiple reviewers describe ordering as easy and delivery as faster than expected. Several say they got useful measuring guidance or phone help while placing the order. One negative review focuses on receiving the wrong item and not getting the issue resolved afterward.
Several reviews say the blinds were sized precisely, went in quickly, and worked smoothly. At least one review says generic, one-size items arrived instead of custom products. Other reviews mention replacement valances and remade shades as fixes.
Many reviewers describe phone support as easy to reach, friendly, and quick to respond. One review says calls and emails were not returned after a wrong shipment. Overall, people usually reached support, with one clear breakdown.
Most reviews describe smooth orders, good fit, and responsive help. A smaller group reports major problems, including incorrect products and unanswered attempts to make contact. Overall, the feedback contrasts frequent positive experiences with a few negative incidents.
For each review, the core experience based on original source reviews.
Sources: resellerratings.com (6) · Collected.reviews (1) · bbb.org (1) · Quotes shortened · As of: March 2026
Custom blinds were precisely sized, installed quickly, and operate smoothly.
“Blinds operate smoothly.”
Owner was knowledgeable and shipping was fast with careful packaging.
“Great customer service and quality blinds.”
Responsive, helpful staff who remade blinds and offered friendly phone support.
“They seem to always answer the phone and are friendly.”
I recently placed an order of vertical blinds for my sliding glass window. The ordering process was easy, and the delivery was much faster than I expected. The payment methods were also very simple, with very efficient customer care service that ensured I received exactly what I ordered. The color, sizes, and prices are great. The quality is also good, and they perfectly fit my room in all dimensions adding to its beauty. I’m impressed by the new look and I would definitely purchase from them again and again and refer friends as well. They need to try these blinds soon.
Customer received a different blind and company did not respond to calls or emails.
“no one returned my call.”
Company replaced valances free and provided satisfactory custom shades.
“sent me all new valances with returns at no charge.”
Customer received generic one-size blinds instead of advertised custom blinds.
“ADVERTISE CUSTOM BLINDS, BUT SHIP YOU GENERIC ONE SIZE FITS ALL BLINDS.”
Responsive customer service provided prompt measurement help and product info.
“Great products, prices and customer service.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Blinds Express is a U.S. seller of window blinds, shades, and related window treatments. Product pages usually list materials, control types, and size options. The site often provides measuring guides, installation instructions, and care details. Contact and support pages describe warranty and return policies for customers who need help.