Shoppers often praise in-store staff for being friendly and helping with styling. Repeat complaints center on returns, unexpected return or exchange fees, and items arriving damaged or mismatched. Several customers say online orders show up late or don’t match the product photos. Multiple reviewers also mention return QR codes that don’t work and coupon codes that aren’t honored.
Examples from available reviews (Jul 2022 – Mar 2026).
Return QR code did not work causing prolonged return issues since December.
“the QR code provided for auto-return is not functioning properly”
Received polyester instead of advertised 100% organic cotton and couldn't return.
“website advertised 100% organic cotton however 100% polyester was delivered”
Manager quickly processed an online return to the reviewer’s credit card.
“manager was really nice and got me the return to my credit card right away”
Enjoyed store layout, cute clothes, and kind employees.
“I love this Bohme location!”
Many reviews highlight helpful sales floor staff, sometimes naming employees who assist with fittings and bridesmaid orders. At the same time, plenty of complaints describe exchanges that fell through, refunds that were refused, and surprise return fees or expensive return shipping. A smaller group says managers stepped in quickly and handled returns on the spot.
Several reviewers call the boutique pricing reasonable and say discounts or sales made the purchase worth it. Others walked away after a new shipping fee or said prices felt high for clothing they saw as low quality. Comments about good or poor value come up often in both online and in-store shopping.
Many shoppers like the store setup, the organized racks, and the friendly welcome when they walk in. Some reviews point to slow online shipping, limited extended sizes, a strong in-store fragrance, and the need for alterations after buying. Fit and delivery speed issues show up mostly in online-order feedback.
Many reviewers report items arriving stained or torn, made from different materials than advertised, or not matching the photos online. A smaller set describes sturdy fabrics and solid construction and specifically praises the quality. Complaints cover dresses, sweaters, and pants.
Several reviews mention return QR codes that won’t scan, coupon codes that don’t apply, and mixed messages about store locations or whether returns were received. A smaller number report quick email replies and helpful online support. Many negative reviews describe reaching out and still not getting the issue resolved.
Reviews draw a clear line between strong in-store experiences and poor experiences with returns and item condition. Shoppers describe attentive staff during store visits, alongside repeat breakdowns in ordering and returns. This split shows up in both boutique visits and e-commerce orders.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (21) · yelp.com (20) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Reviewer likes unique styles and finds pricing reasonable for a boutique.
“I have always loved visiting Böhme.”
Bohme is an outstanding online store that offers a wide range of trendy and unique clothing options for women. My recent shopping experience with Bohme was exceptional, to say the least.
The website is easy to navigate, and I found it effortless to locate what I wanted. They have a variety of collections from go-anywhere casual wear to party-ready dresses and matching sets. As someone who struggles with finding outfit combinations, their Work Edit collection provided me with everything I needed from blazers, trousers to jackets & tops.
Moreover, what stood out the most was their quality clothing at reasonable prices! For winter or summer they offer layers like cozy sweaters, heeled boots & coats as well as shorts/tank tops/mini skirts/sandals perfect for summer nights.
Overall, my experience shopping on Bohme’s site exceeded all expectations; fantastic products at affordable rates along with quick shipping made the whole process seamless.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Bohme is a women’s fashion retailer that sells dresses, tops, sweaters, pants, and occasionwear. Customers can shop in physical boutiques or order directly through the online store. The selection includes seasonal releases plus bridal and bridesmaid pieces. Many locations offer styling help and fitting services in store. Bohme sells both full-price and sale items and ships to customers across the United States.