Reviewers often point to high product quality, careful packaging, and fast delivery. Many say the jewelry and home decor are durable and match the descriptions. A minority report serious issues with discounts, unexpected courier import fees, and at least one delivery dispute that was not resolved. Customers often describe quick replies, though some support exchanges broke down and left orders unsettled.
Examples from available reviews (Nov 2021 – Mar 2026).
Support responded promptly and resolved a stuck shipment in time for Christmas.
“The emailed me back promptly and assured me it was moving along the delivery process.”
Reviewer claims package was not delivered but company accused them of fraud.
“My package was never delivered to my apartment & then they accused me of fraud & claimed it was delivered.”
Reviewer says company does not honor discount codes or loyalty discounts.
“Buddah Groove does not honor their discount codes or their loyalty points discount.”
Reviewer warns of large courier import charges and unclear shipping disclosure.
“there is a huge shipping charge added on by the courier, not the company.”
Several reviews describe quick, helpful support that fixed delivery issues and sped up stuck shipments. A smaller set reports serious failures: a replacement that never arrived, a nondelivery dispute that ended with an accusation of fraud, and paid expedited shipping that was not honored. Overall, service reads as mostly effective, with occasional major breakdowns.
Many reviewers call the prices reasonable and say the quality makes the items a good value. Some raise cost concerns when discount codes were not accepted and when carriers added large courier-import charges. These complaints show up less often, but they significantly raise the final cost for those customers.
Many customers describe an easy buying process, on-time delivery, careful packing, and small complimentary gifts in the box. Reviews often note orders arriving within days and looking like the online listings. A few isolated comments mention uncertainty or mixed feelings, but they are uncommon.
Reviewers repeatedly mention durable materials and solid craftsmanship across jewelry, medallions, and bells. They also note details like a bell with a pleasing sound and medallions with two-tone finishes. These quality remarks appear often and make up the main positive theme.
Some customers mention fast, clear replies from support and single out an agent named “Chris” for quick instructions. Fewer reviews focus specifically on communication than on service or product quality. Strong communication tends to clear up shipping problems quickly; weaker communication shows up alongside unresolved replacements or disputes.
Most reviews describe a positive experience with the products, delivery, and responsive staff. A smaller number report serious problems, including denied discounts, unexpected courier fees, and an unresolved delivery accusation. Overall, many customers leave satisfied, with a few notable isolated failures.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (26) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Support responded promptly and resolved a stuck shipment in time for Christmas.
“The emailed me back promptly and assured me it was moving along the delivery process.”
Items arrived timely and matched descriptions, creating a great shopping experience.
“The items I ordered arrived timely and was perfect!”
Customer service responded promptly and product was as advertised after delay.
“The response from customer service was prompt and sincere.”
Two-tone lotus and Chakra medallions look great and feel meaningful.
“My two-tone lotus and round Chakra medallions look great!”
Purchases are excellent quality and durable over years.
“Everything I’ve purchased is excellent in quality and materials.”
Order was delivered within five days.
“I got my order in 5 days.”
Products are delightful and company sent gifts and a discount.
“This company has wonderful products.”
Bell arrived quickly and produced the desired sound.
“The sound was what I was looking for.”
Customer service resolved carrier delivery issues and items were beautiful.
“Customer service made sure I received my items as quickly and easily as possible.”
Reviewer expresses uncertainty: 'I don't know!!!!!'.
“I don't know!!!!!”
Reviewer plans to buy gifts and praises the courteous store.
“Good Vibes Only...,Thank you all at Buddha Groove..... PEACE ✌️”
Reviewer says company does not honor discount codes or loyalty discounts.
“Buddah Groove does not honor their discount codes or their loyalty points discount.”
Reviewer praises meaningful gifts, customer service, and speedy delivery.
“Love your meaningful gifs and your customer service.”
Item arrived on time and was good quality at a reasonable price.
“Item arrived on time and was of a good quality at a reasonable price.”
Reviewer loves products and experienced fast shipping, will return.
“Love your products. Fast shipping. Will definitely be a return customer.”
Company has an exquisite collection that enhances home decor and gifting.
“Buddha Groove has an exquisite collection of products that bring an element of zen to home decor!”
Products are high quality and shopping experience was seamless.
“Shopping experience was seamless and I highly recommend buddhagrove for anyone seeking gifts that bring peace and positivity into their life.”
Prompt delivery and products matched their advertising.
“It was a very prompt delivery and and products were just as advertised.”
Reviewer claims package was not delivered but company accused them of fraud.
“My package was never delivered to my apartment & then they accused me of fraud & claimed it was delivered.”
Provided perfect Happy Buddha with seamless ordering and delivery experience.
“Buddha Groove provided me with exactly what I was looking for, along with a seamless ordering and delivery experience.”
Jewelry orders had fast shipping, reasonable prices, and quality pieces.
“I have ordered a few pieces of jewelry from them and it is always fast shipping, reasonable prices, and quality pieces.”
First-time buyer loved spinner ring and matching bracelets for family.
“I absolutely LOVE my spinner ring so I bought myself, my husband and my daughter each a bracelet and we all love them too.”
Reviewer warns of large courier import charges and unclear shipping disclosure.
“there is a huge shipping charge added on by the courier, not the company.”
Handmade items arrived perfectly packaged and included a thoughtful small gift.
“They came packaged perfectly and was even surprised to receive a 'small gift' they included.”
Customer service agent Chris responded swiftly and provided clear shipping instructions.
“Chris responded swiftly to my inquiry with instructions on how to proceed,”
Button broke and promised replacement never arrived; customer service interaction negative.
“I never got a replacement button and my tunic remains compromised, thanks Chris!”
I must say I am pleased with your customer service. The ordering process is easy for me, and I look forward to having another shopping escapade with the team. They were customer-oriented. They carefully took me through the payment process to notify me that my goods had left their store. Also, the products I received two days ago are unique in every aspect. The quality is top-notch, beautiful, and at great prices. However, I have an issue with this company, the delay in shipment. My Chakra jewelry took seven days to get to me, yet I had requested expedited shipping. I felt I paid extra for service that I did not enjoy.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Buddha Groove is an online retailer selling spiritual and wellness home goods. The selection often includes jewelry, meditation bells, decorative medallions, and home decor items for gifts or personal use. The website shows product photos, descriptions, prices, and checkout options for online orders. Customers can reach support through the site’s channels for help with orders and questions.