Many customers mention fast shipping and low prices. A notable group of reviews describes missing items, order mix-ups, and partial refunds after returns. Several shoppers say specific representatives helped fix issues. More than one account points to weak upfront communication about shipments and refunds.
Examples from available reviews (Sep 2017 – Mar 2026).
Ordered two clubs but only received one without notification.
“I only got 1 of the 2 clubs.”
Items arrived quickly, return issue handled satisfactorily.
“The items I got came quickly and were reasonably priced.”
Received left-handed clubs and was only offered a 50% refund.
“They are now telling me that they can only issue a 50% refund because the clubs were used.”
Return deducted $9.99 and refund processing took longer than stated.
“If you use our label we'll deduct $9.99 from your return.”
Service comes up most often, with two clear storylines. Many complaints focus on order mistakes, wrong items, and refund disputes. Other reviewers highlight quick delivery and problems solved by specific staff members.
Value comments repeatedly point to lower prices and legitimate listings for clubs, bags, and accessories. Some positive reviews pair the low cost with fast delivery. A few customers say return fees and reduced refunds weaken the value.
Many customers describe an easy ordering process and fast fulfillment. Several reviews cite missing order updates, delayed shipments, and items selling out after purchase without notice. For those shoppers, the lack of updates drives the overall experience.
A small set of reviews gives mixed feedback on quality. Some say clubs and bags arrived in good condition and matched expectations. At least one review says a product played shorter than advertised.
Communication complaints often center on missing shipment notices and thin shipping details. Multiple reviewers say they received fewer items than ordered, or saw packages marked delivered that they could not find. A minority mention no proactive outreach or slow replies from support.
Reviews split sharply between orders that arrived quickly and negative experiences tied to fulfillment and refunds. Customers who got the right items with prompt service report high satisfaction. Those who faced missing items or partial refunds report low satisfaction.
For each review, the core experience based on original source reviews.
Sources: resellerratings.com (15) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Returned a putter but only received a 50% refund.
“They only gave me a 50% refund.”
I contacted them for Theragun Wave Roller and got the worst roller at very high prices. It doesnt last two hours yet they say it goes for three hours and isn't that 12 inches long as purported. Thus, I advise that customers be careful about contacting them. When I contacted them about the problem they never had the decency to answer my email, or return my call. All they did was rake me over the coals with a high price on their roller machine that lasts only two hours, not three as advertised. The guy who I spoke to said he would call me back and take my credit card information. Unfortunately, he never called and all he does is take your money. I don’t recommend the company to anyone!
Ordered two clubs but only received one without notification.
“I only got 1 of the 2 clubs.”
Order mix-up was resolved reasonably and customer service pleased me.
“I had a great experience ordering from Budget Golf this week.”
Package marked delivered but cannot be located; awaiting company response.
“where is my golf bag and shoes????”
Items arrived quickly, return issue handled satisfactorily.
“The items I got came quickly and were reasonably priced.”
Website was legitimate and offered much cheaper prices.
“it is definitely legit and cheap!!!!!!!!”
Ordered shorts; shipment delayed, then sold out without notification.
“No phone call. No email notification. No automatic refund. Nothing.”
Received left-handed clubs and was only offered a 50% refund.
“They are now telling me that they can only issue a 50% refund because the clubs were used.”
Received desired bag cheaply and quickly in perfect condition.
“I recieved my order in perfect condition in 3 days (they estimated 4)”
Initial service failures but representative Scott resolved issue satisfactorily.
“***Scott at Budget Golf did an amazing job with service recovery***”
Clubs arrived in great shape and were overall satisfactory.
“they r in great shape and r overall great clubs”
Ordered a bag and received exactly what I ordered quickly.
“I received exactly what I ordered.”
Return deducted $9.99 and refund processing took longer than stated.
“If you use our label we'll deduct $9.99 from your return.”
Set advertised including a 5 iron but none was included on delivery.
“Description included a 5 iron.”
No shipping information for a month and poor order status communication.
“One month later and no products or shipping information.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Budget Golf is an online retailer that sells golf equipment and accessories. Its site lists drivers, irons, putters, golf bags, shoes, and apparel. Product pages show specs and photos so shoppers can compare items. Budget Golf ships to U.S. addresses and offers support channels for order questions and returns.