Many shoppers like the site layout, simple ordering, and quick delivery on several items. A large group say what arrived didn’t match the descriptions and had poor fabric or build quality. Multiple customers describe support that feels blocked or bot-run, with refunds or returns refused. Experiences differ sharply by item type and how the order turned out.
Examples from available reviews (Nov 2021 – Mar 2026).
Received incorrect items and received only bot replies, refund problems.
“all I get are bot replies.”
Products inferior and unlike pictures; cannot reach customer service.
“do not look anything like the pictures advertised.”
Website was attractive and displayed quality product views.
“Attractive site which displayed many quality views of your products.”
Fast shipping and good quality; shoes look amazing.
“Fast shipping, good quality, the shoes look amazing!!”
Many complaints mention refunds being refused, being asked to ship returns to faraway addresses, and return parcels that went missing. Fewer reviews report fast shipping and helpful staff, including one named employee praised for quick replies.
Several reviewers say prices were good and the products matched what was described and expected. Others cite high shipping costs, discount codes that didn’t work, or items that felt not worth it because the materials were poor.
Most positive feedback centers on the site experience: easy to navigate, appealing product displays, and a simple checkout. A smaller group report orders that never arrived or payments taken without receiving goods, which ruined the experience.
Many reviews say items showed up in synthetic or cheap materials instead of the advertised cotton, linen, or virgin hair. Some buyers report accurate sizing and strong quality for certain garments and shoes, suggesting quality shifts by product line.
Many customers say support didn’t respond and that refund or return requests got automated or bot-style replies. A smaller number describe clear, prompt updates and useful help from specific staff members.
Reviews split sharply between smooth purchases with accurate items and strongly negative experiences tied to wrong materials and blocked refunds. Results seem to depend on the individual order rather than being consistent across the company.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: March 2026
I had never bought anything online before, so CBR Style was the first website I ever ordered from. I had spent several hours browsing through their outfits, before settling for a bodycon dress and a pair of leggings. I was so excited when the package finally arrived, and this little 19-year-old could not wait to wear them! The outfits looked just as good as they had on their website and they fit me very well! I proudly strutted through the streets of my small town, instantly turning heads. I was amazed that people were actually paying attention to me. I am so happy with my purchase and I think I have found my new favourite clothing store! CBR is awesome and they rock! Their clothes are so freaking cute, I am definitely buying from them again soon. :)
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
CBRStyle runs an online fashion store selling women’s clothing and accessories. It offers tops, jackets, dresses, shoes, and wigs, with product pages showing photos and size details. Shoppers order through the site checkout and select shipping when they buy. The company provides online customer support and lists a returns policy for purchased items.