Reviewers repeatedly praise the workmanship and the condition of the items they received. Several comments highlight gold pieces and an emerald engagement ring as high quality, with delivery described as quick. One customer describes a billing dispute and says a refund was denied after purchase.
Examples from available reviews (Nov 2021 – Mar 2026).
Longtime customer praises high-quality gold jewelry and pricing.
“Quality top notch jewelry.”
Buyer received a high-quality emerald ring and fast delivery.
“I'm completely satisfied with the quality of the Emerald engagement ring”
Customer alleges being overcharged and denied refund after purchase.
“I paid for the bigger enhancement but was given the smaller one.”
One review describes being overcharged and then denied a refund. This issue shows up rarely and points to a breakdown during the transaction.
A longtime customer points to competitive pricing on gold jewelry. That praise sits alongside the single overcharge claim.
Two reviews mention quick delivery and being happy when the item arrived. Another review describes a poor post-purchase experience tied to billing and refund handling.
Praise centers on gold jewelry and an emerald engagement ring described as high quality. These comments are the strongest and most consistent positives.
Only one review suggests a communication problem, tied to the denied refund. No other comments address staff responsiveness or follow-up.
Most feedback focuses on strong product quality, fast delivery, and high satisfaction. One serious service complaint stands out and sharply worsens that customer's experience.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (2) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Customer alleges being overcharged and denied refund after purchase.
“I paid for the bigger enhancement but was given the smaller one.”
Longtime customer praises high-quality gold jewelry and pricing.
“Quality top notch jewelry.”
I was hesitant at first to order an Emerald engagement ring online but decided to do so anyway and I'm glad that I did it, as I'm completely satisfied with the quality of the Emerald engagement ring I received for my wife. It was beyond our expectations! This online store has a huge selection and helpful staff who helped me find exactly what I was looking for. The presentation was very nice; it came in a beautiful box with velvet lining and the delivery was very fast. It took about two weeks to have it delivered to my house in Canada, which is what I expected.
I would highly recommend this online store if you are considering purchasing a high-end Emerald engagement ring for your loved one!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Crown Jewelers sells fine jewelry and watches. Its lineup includes gold and gemstone pieces such as engagement rings and wedding bands. Services include custom design, ring resizing, and jewelry repair. Customers can buy through the online store or visit showrooms by appointment. The business also offers shipping and standard appraisals with purchases.