Customers often applaud specific stylists and the at-home try-on setup. Shipping and scheduling problems come up repeatedly, with boxes delayed, rescheduled, or missing. Product opinions split between durable, stylish pieces and clothes that fail after a few washes. Several reviews also mention inaccurate tracking and slow stylist assignment.
Examples from available reviews (Dec 2021 – Mar 2026).
Stylist Ragan provided excellent wardrobe help.
“Ragan has been an amazing help with my wardrobe!!”
Scheduled box never arrived and tracking dates kept moving forward.
“I check the tracking, the date keeps moving 3-4 days ahead.”
Poor quality sweater developed a hole after two washes; stylist unresponsive.
“it has a hole in the shoulder”
Enjoys hassle-free discovery of great clothing options and recommends service.
“I have enjoyed the process of opening the box and being delighted with the clothing options.”
Reviewers often name specific stylists and support agents who offer useful wardrobe guidance and help fix problems. Several people describe staff stepping in to sort out returns, refunds, or delivery mistakes. Other accounts describe boxes that never shipped and occasional rude or unresponsive interactions.
Many customers judge value by quality, fit, and the ease of trying items at home. Some accept higher prices when pieces fit well and returns go smoothly. Another set of reviews calls it poor value when clothes wear out fast or arrive when they weren’t wanted.
Many reviewers enjoy opening curated boxes and feel the selection offers enough variety. Some report repeat picks, unwanted shipments, or stylists overlooking profile notes. Others point to website or program issues that make ordering and preference settings harder.
Many comments highlight fabric, fit, and on-trend styles as strong points. Several reviews also describe clear problems, such as holes or items coming apart after a few washes. A few customers say the picks feel boring or dated.
Reviews often mention unreliable shipping ETAs, tracking dates that keep shifting, and canned replies from support. Other reviewers describe clear, helpful messages and quick fixes. A smaller number report long waits to get a stylist assigned.
Feedback splits sharply between very happy customers and strongly negative experiences. Positive reviews focus on a good stylist match, easy at-home try-ons, and smooth returns. Negative reviews point to shipment failures, slow or canned communication, and occasional quality issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: March 2026
This is the worst online shop so far. I placed an order but it took weeks to be delivered. The site was easy to navigate through with great prices and unique trousers. From their policy, delivery takes 5 days and I was certain I would have them delivered on time. Unfortunately, it turned out to be just a policy that is not adhered to. I called the company’s rep enquiring about reasons for delay but he was very rude and unapologetic. There was no response to my emails and this was very disappointing. I wish I had read other customers' reviews before placing my order. Never again will I buy from them. They have very poor customer service!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
DailyLook is a U.S. online personal styling service and clothing retailer. It sends clothing boxes put together by professional stylists for customers to try on at home. Customers use the DailyLook e-commerce site to browse, buy, and manage orders. The online portal handles shipping, purchases, and returns. DailyLook also offers customer support for order help and returns.