Reviews split between support problems that never get resolved and orders that arrive as expected. Several customers describe emails going unanswered and phone support that can’t be reached. Others report fast shipping and refurbished items that work like new. The mix includes several very low ratings alongside a smaller set of happy customers.
Examples from available reviews (Dec 2021 – Mar 2026).
Buyer received a defective unit and customer service was unresponsive.
“The customer support Email address is bogus and the phone number has a full voice mailbox.”
Monitor developed a dead pixel and DealParade ignored warranty emails.
“no response from them for over 30 days.”
Refurbished printer arrived quickly and worked like new.
“I had my Refurbished printer in 2 days and it is like new!”
Son likes the watch; Deal Parade provided good service and shipping.
“It's really easy to use and the battery life is great.”
Several reviewers say customer support can’t be reached and that the contact details don’t work. One person describes return reasons being changed and a review being removed. Positive comments about service appear in only a small share of reviews.
Some buyers received refurbished products that worked like new, which felt like good value. Others got defective units and saw the purchase as poor value. The lowest value ratings track back to returns and warranty disputes that weren’t resolved.
One reviewer liked a wearable device for being easy to use and having long battery life. Other accounts mention a receiver that didn’t work and a monitor with a dead pixel. Experiences range from smooth use to immediate frustration.
Some reviews mention failures such as dead pixels and defective units. At least one refurbished printer arrived quickly and worked like new. Feedback splits between refurbished items that perform well and products that malfunction.
Multiple reviewers report no replies to warranty or support emails and voicemail boxes that are full. One reviewer says they received no response for over 30 days. A few mention acceptable shipping updates, but those comments show up less often.
Overall feedback is divided between support issues that remain unresolved and deliveries that go smoothly. Repeated complaints focus on slow or absent responses and how returns are handled. More positive reviews point to fast delivery and refurbished products that work, though they appear less often.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (4) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Buyer received a defective unit and customer service was unresponsive.
“The customer support Email address is bogus and the phone number has a full voice mailbox.”
Monitor developed a dead pixel and DealParade ignored warranty emails.
“no response from them for over 30 days.”
Refurbished receiver malfunctioned and DealParade altered return reasons and removed reviews.
“DP changed it to Customer Changed Mind.”
Refurbished printer arrived quickly and worked like new.
“I had my Refurbished printer in 2 days and it is like new!”
My son loves his Samsung Galaxy watch that we ordered from Deal Parade. He can use it to keep track of his workouts and monitor his heart rate. It's really easy to use and the battery life is great. I'm thinking about getting one for myself because the services we received from this site was great. i have also noted that this site has great offers on watches and other items every time I log in. I also liked how they were efficient with shipment and how they kept in touch with me in regards to the shipment. The prices are also very affordable beyond compare! I would definitely recommend Deal Parade to anyone who is looking to purchase a watch or other items.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Deal Parade runs an online store that lists consumer products and accessories. Each listing shows descriptions, photos, prices, and shipping choices. Customers can order with online payments and use tracking to follow shipments. The site also lists support options such as email and phone, along with return and warranty policies.