Customers mention issues with how products look and with charges after buying. One reviewer liked the customer service tone but found it pushy. Ratings split sharply between very low and fairly high scores. Overall, the feedback suggests product and billing risks, alongside some solid one‑to‑one support.
Examples from available reviews (Dec 2021 – Mar 2026).
Product differed from pictures and appeared cheaply made; unexpected subscription charges occurred.
“Never ever order from this website!!”
Customer service was friendly but pushy, leaving me skeptical.
“she insisted that ordering won't cost me anything right now.”
One reviewer describes a representative who came across as friendly but persistent. No other reviews talk about after‑sales support or fulfillment.
One customer said the item looked cheaper than the photos and pointed to unexpected charges that reduced the sense of value. Beyond that, there’s little said about pricing or refunds.
One buyer says they were told ordering would not cost anything right away, which left them unsure about checkout. Few reviews comment directly on navigation or the buying flow.
One review says the product didn’t match the photos and felt cheaply made. No other product quality notes appear in the sample.
One comment mentions friendly communication but also pressure to go ahead with an order. No other reviews mention reply speed or the channels used.
The two ratings available show a stark split: one reflects strong dissatisfaction, while the other points to a generally positive personal interaction. This gap suggests experiences range from receipt‑related problems to acceptable service contact.
For each review, the core experience based on original source reviews.
Sources: Collected.reviews (1) · Trustpilot (1) · Quotes shortened · As of: March 2026
Product differed from pictures and appeared cheaply made; unexpected subscription charges occurred.
“Never ever order from this website!!”
I called Dear Ava around 11 am and got a call from Kay. She suggested that I either sign up for their mailing list or place my order. I wanted to know the shipping fee and other details of the products before actually committing to buy something but she insisted that ordering won't cost me anything right now. Not sure how true! She was sweet though. I will go through their site now. Though I’m a bit skeptical, I will try to order. I want the best gift box so I will give it a try hoping that the cards won’t turn against me in the long run. I partially recommend this company!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Dear Ava runs an online shop that shows products with photos, descriptions, and prices. Shoppers order through the website and get confirmations by email or on‑screen messages. Customer support is available through common online options like email and chat. Day‑to‑day work includes maintaining listings, managing inventory, processing orders, and coordinating shipping.