Reviewers often say the alkaline products taste better and help them drink more water. Many also mention quick, well-packed delivery and supportive service. A smaller group questions the science behind the claims, the pricing, or points to one-off delivery and reply issues. Overall reactions range from strong praise to focused expert criticism.
Examples from available reviews (Nov 2019 – Mar 2026).
Ordering was easy and shipping was free and fast.
“Easy online ordering, free & fast shipping!”
Bought three bottles; product helped with weight and service was helpful.
“We received our order in record time.”
Transaction went smoothly but the order was delivered to the wrong location.
“it was delivered to the wrong location.”
Chemist disputes antioxidant claims and criticizes pricing and advertising.
“The claims they make are questionable at best.”
Many reviews point to fast shipping, secure packaging, and an easy buying process. Several people call out helpful customer support and delivery updates. A few mention misdelivered orders or a one-time fulfillment mistake.
Most reviews don’t discuss price. One reviewer, writing from an expert angle, challenges the pricing and advertising claims. Another customer bought multiple bottles, suggesting some repeat purchasing.
Several reviewers describe simple ordering and quick delivery. People report noticeable changes like better taste and drinking more water each day. A few comments cite no reply from the company as a downside.
A clear set of reviews praises the alkaline water’s taste and hydration and mentions using it professionally with clients. Several reviewers rate it highly and call it “the best” or “great.” One chemist’s critical review disputes the stated antioxidant benefits and challenges the marketing claims.
Several reviewers mention proactive updates and good interactions with the company. One review says the company did not respond, contrasting with other positive notes. Delivery and packaging updates come through as consistent strengths.
Most reviewers say they’re happy with the products and recommend them for taste and service. One small but prominent critical review pushes back on scientific claims and pricing, standing out from the rest. A few isolated service issues appear alongside many positive endorsements.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (13) · Collected.reviews (1) · Quotes shortened · As of: March 2026
I've now purchased three bottles.
I purchased one for myself as well as two for my friends.
We are quite pleased with it.
We received our order in record time.
I'm quite pleased with the customer service; they have been kind and helpful in answering all of my questions.
"My husband's diet efforts usually seem to follow the same pattern: he starts off strong but loses interest halfway through.
So I instructed him to drink this, and he has been on track since then.
He consumes it on a daily basis and has dropped weight as a result.
Thank you very much for assisting us in reaching our objectives — as a result of your efforts, we may both enjoy better lives."
Ordering was easy and shipping was free and fast.
“Easy online ordering, free & fast shipping!”
Reviewer praised both the product and the service.
“Great product! Great service!”
Order was delivered securely; reviewer praised water quality and notifications.
“Alkazone did an amazing job on delivering and packaging my order securely and safely.”
Transaction went smoothly but the order was delivered to the wrong location.
“it was delivered to the wrong location.”
Reviewer states the water is very good.
“Very Good Water”
Product improved water taste, increasing hydration and reducing feminine irritation.
“I drink more water.”
Delivery was fast and reviewer expressed thanks.
“Fast delivery. Thank you.”
Reviewer says they love the alkaline water.
“I love this alkaline water”
Reviewer had a wonderful customer service experience and praised PH drops.
“I had a wonderful experience with customer service!”
Reviewer uses the product with clients and calls it great.
“I use it with my clients! Great product.”
Reviewer calls the product the best in the west.
“The best in the west”
Delivery was fast but customer reported no response from Alkazone.
“they don't respond.”
Chemist disputes antioxidant claims and criticizes pricing and advertising.
“The claims they make are questionable at best.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Dr. Alkastone makes alkaline water and pH-adjustment products, such as bottled alkaline water and pH drops. Product pages list specifications and ingredient details. The range targets everyday hydration with consumer drinks and pH-changing supplements. Online listings include photos, ingredient lists, and usage notes to help shoppers compare. The company also provides contact and support options for product questions and technical documentation.