Many reviewers mention fast delivery, a well-organized intake, and clear health improvements after treatment. Several praise the website, telehealth visits, and educational materials. Another group describes billing mistakes, trouble cancelling subscriptions, and limited medical follow-up. A few isolated reviews mention product issues, including an expired vial and an oral medication that did not work for the reviewer.
Examples from available reviews (Nov 2021 – Feb 2026).
Reviewer experienced major weight loss and strong overall health improvements.
“Truly life-changing, Ellie MD is in a league of its own!”
Long-term user praised fast shipping and helpful dosing materials.
“My weight loss dosing came with the nicest booklet to track my progress & a tape measure”
Reviewer received an expired vial and lost trust in the company.
“I was sent an expired vial of medicine.”
Payment taken in full despite agreed plan and no physician contact.
“when I checked my bank account they took out the entire amount of the medication.”
Multiple reviews point to quick prescription approval and fast shipping. Several describe billing errors, being charged in full despite agreed plans, and difficulty cancelling subscriptions. A few reviewers say clinicians provided limited support after an adverse event.
Many reviewers report noticeable health or weight-loss results and recommend the treatments they received. Several say surprise charges or a lack of effective treatment lowered the value. A small number explicitly say they paid in full while expecting a different payment arrangement.
Numerous reviews describe an easy intake process, straightforward telehealth visits, and an intuitive website. Several also praise included materials such as dosing booklets and tracking tools. A minority report slow or unhelpful customer service when seeking cancellations or refunds.
Many reviewers praise the medication quality, packaging, and consistent effects over time. A few isolated reviews report major problems, including one expired vial and one oral medication that a reviewer said had no effect. Compared with the positive comments, these product complaints appear rare.
Several reviews mention reachable staff, supportive providers, and helpful educational guidance. Others describe unresponsive or generic medical advice and say they could not reach a physician directly. Experiences with communication differ sharply across reviews.
A large share of reviews describe high satisfaction and life-changing outcomes. A separate cluster gives low ratings focused on billing, subscription problems, and weak clinical support. Overall, the feedback shows strong praise for results alongside serious operational complaints.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (21) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Intake and prescription process was straightforward and professionally handled.
“My experience with EllieMD has been straightforward and professional.”
Reviewer received an expired vial and lost trust in the company.
“I was sent an expired vial of medicine.”
Reviewer experienced major weight loss and strong overall health improvements.
“Truly life-changing, Ellie MD is in a league of its own!”
Prescription approval and shipping were fast and reliable.
“They ship so fast!”
Reviewer praises peptide quality and reports significant weight loss.
“EllieMD is the GOAT of peptide therapy!!!”
Reviewer prefers Ellie's formula over name brand and recommends it.
“10/10 recommend”
Reviewer lost significant weight with no side effects and praised support.
“Ellie MD has been absolutely incredible and has literally changed my life!”
Website usability and customer service were excellent.
“The customer service and ease of the website were amazing!”
Long-term use resulted in positive health and longevity benefits.
“A trusted peptide company that I trust!”
Education, quality products, and quick delivery improved reviewer wellbeing.
“I love all the education, guidance and research provided.”
Reviewer had an excellent telehealth experience with quality peptides.
“Best telehealth experience I’ve ever had!”
Medical support and education led to meaningful health improvements.
“the education, medical support, and protocols have exceeded my expectations”
Long-term user praised fast shipping and helpful dosing materials.
“My weight loss dosing came with the nicest booklet to track my progress & a tape measure”
Supportive staff, accessible doctors, and high-quality products impressed reviewer.
“I have had nothing but a fantastic experience start to finish.”
Medications arrived quickly and B12 provided improved energy.
“Meds arrived quickly and really nicely packaged.”
Comprehensive, science-based care produced life-changing health improvements.
“I cannot say enough good things about EllieMD.”
Reviewer experienced unwanted charges and lack of medical guidance.
“There is no medical guidance. The doctor is AI generated.”
Payment taken in full despite agreed plan and no physician contact.
“when I checked my bank account they took out the entire amount of the medication.”
Oral tirzepitide had no effect and company was unresponsive.
“It had zero effect, and I mean ZERO.”
Adverse reaction occurred and medical support provided was generic and insufficient.
“EllieMD does not have doctors who care or will actually support you.”
Reviewer couldn't cancel subscription due to poor customer service responsiveness.
“Classic example of easy to join impossible to leave.”
I am a newbie to the subscription box world and I was a little worried about ordering online because of all the scams out there, but I'm glad I did! I can't tell you how happy I am with Ellie. The customer service at Ellie is top notch. They're friendly and always ready to help! I have been very impressed by their professionalism and attention to detail. I made a mistake with the size I ordered and contacted them asking for help. They were super nice and very helpful. I got my correct size within a couple of days, no hassles at all. Plus the quality of my new 3 piece outfit is great!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Ellie runs an online telemedicine clinic that pairs patients with licensed clinicians for remote consultations. The service fills prescriptions and ships medications to patients’ addresses. Patients use an online portal to complete intake forms, track orders, and message securely. Ellie also shares clinical information and dosing instructions to support prescribed treatment plans.