Product good but order fulfillment and customer service were poor.
“Great product but terrible fulfillment and customer service.”
Customers often say their dry-eye symptoms ease quickly and their eyes feel more comfortable. Many like the gummy format and say they plan to reorder. Several reviews mention dependable, on-time shipping and helpful support staff. A smaller group reports fulfillment mistakes, billing issues, or trouble accessing past orders.
Examples from available reviews (Nov 2021 โ Feb 2026).
Product good but order fulfillment and customer service were poor.
“Great product but terrible fulfillment and customer service.”
Noticeable dry-eye improvement after the first day of use.
“I could start to feel the difference after Day1.”
Ace provided helpful, courteous support and responsive communication.
“Ace was extremely helpful, kind, and courteous”
Order was billed but product has not been received.
“Billed on 4/2. Have not received.”
Several reviewers mention quick delivery and an easy online checkout. Some point to refills arriving on time and shipments going out as scheduled. A smaller number describe fulfillment problems, delayed pickups, or being billed for orders that never arrived.
Reviewers link continued buying to noticeable benefits and repeat purchases. Many say they reorder or stay with the brand after their symptoms improve. Few reviews talk directly about price or cost.
Customers say the gummies are easy to take and taste good. Most describe a simple online buying process with fast shipping updates. A few mention trouble getting into older accounts or missing order history, but it comes up rarely.
Many reviews report clear improvement in dry-eye symptoms and less tearing within days to weeks. Several reviewers also note sharper vision, fewer screen-related headaches, and longer-term support for optic nerve or macular concerns. The sample shows no recurring complaints about the formula or taste.
Many customers describe specific support reps as polite and helpful. Several reviews say the company handled stock problems and replacement requests well. A small number report missed follow-up or trouble finding details from a previous account.
Most comments focus on strong product results and an intent to buy again. A minority highlight shipping, fulfillment, or account issues that keep orders from arriving. Overall, product satisfaction is widespread, with only occasional service breakdowns.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) ยท Reviews (18) ยท Reviews (1) ยท Quotes shortened ยท As of: February 2026
Eyetamins shipment was sent on time.
“My Eyetamins were sent on time. Thank you.”
Product improved my vision while working on my phone.
“it has improved my vision”
Company replaced expired vitamins and was accommodating.
“They were very accommodating and polite regarding my situation!”
Product good but order fulfillment and customer service were poor.
“Great product but terrible fulfillment and customer service.”
Product performs as advertised and is on autoship.
“Excellent product and does what it says!”
Gummies are easy to take, taste good, and seem helpful.
“Easy to take,the gummies taste good.seem to help”
Long-term use helped my very dry eyes; I recommend it.
“I recommend this product to all that have dry eyes”
Timely deliveries, easy ordering, and responsive company support.
“Always arrives just when I need a refill.”
Company is great to work with.
“Great company to work with.”
Using formula may have helped slow macular degeneration progression.
“My macular degeneration is, thankfully progressing infinitely slowly.”
Product uniquely relieved my dry eye symptoms.
“This is the only product that has given me relief for my dry eyes.”
Repeat purchaser using auto-renew and pleased with product for spouse.
“Very pleased with product .”
Doctor reported my eyes improving and advised to continue use.
“Dr said my eyes are are getting better.”
Reviewer reports great service and product quality.
“Great service and quality”
Eyetamins relieved dry eye symptoms, noticeable within one month.
“I noticed an improvement the first month of using Eyetamins.”
Cannot access old account and lacks order history.
“i can't get my old account, no history”
Long-term use appears to support optic nerve health despite glaucoma.
“I find it helps with maintaining the good health of my optic nerve.”
Representative Ace consistently meets my needs and is great to deal with.
“Ace is always great to deal with and always meets my needs”
Deliveries or service are consistently on time.
“Always on time.”
Product eliminated daily tearing and greatly improved quality of life.
“Eyetamins has improved the quality of my life beyond recognition.”
Ace provided helpful, courteous support and responsive communication.
“Ace was extremely helpful, kind, and courteous”
Dry Eye Comfort effectively helps dry eyes and is recommended.
“It really helps with my dry eyes and I highly recommend it.”
Extended use resulted in slightly clearer vision.
“have noticed vision is a bit clearer.”
After four days of Eyetamins, eyes returned to normal despite allergies.
“I've been taking Eyetamins for 4 days now and my eyes feel back to normal!!”
Service was excellent; purchaser expects benefits against blue light concerns.
“Service was excellent and am looking forward for great results.”
The product arrived promptly and on schedule.
“The product arrived in a timely fashion ๐”
Very satisfied; dry-eye products are effective.
“They really help.”
Smooth ordering and delivery; product provides eye relief.
“smooth ordering and delivery process, product produces eye relief!”
Product showed shipped but not picked up, causing non-receipt.
“It sat with shipping label created but not picked up for a week....how odd”
Noticeable dry-eye improvement after the first day of use.
“I could start to feel the difference after Day1.”
Online service was easy and quick so far.
“Online service was easy and quick.”
Eyetamins uniquely helped alleviate my dry eye symptoms.
“Eyetamins are the only thing I have found that helped my dry eyes.”
Company response to warehouse stockout was positive and helpful.
“Your response when your warehouse was out of eyetamins was very positive and helpful.”
Order was billed but product has not been received.
“Billed on 4/2. Have not received.”
Dry Eye formula proved highly beneficial, outperforming artificial tears.
“it is obvious that it is hugely beneficial, much better than artificial tears.”
Previously lost company contact; planning renewed trial to evaluate.
“never heard from the company again.”
Reviewer expresses general liking for the products.
“I really like your products .”
Last order processed smoothly with quick fedex shipment.
“My last order went smoothly and shipment was quick via fedex.”
Since I spend most of the day behind my computer working, I noticed I'm experiencing eye strain. It took me about a month before coming with a solution for my eye sight which was now becoming worse. I had to enlarge the font size to help me read and deal with unending migraines. But since I started taking blue blocker, I must say the migraines are reducing after a long day of screen time within a period of just 3 weeks. I didn't believe it at first but it appears these eye vitamins are a real deal. I'd recommend taking eye vitamins to anyone who spends more that 4 hours on screen to alleviate those pesky headaches and eye strains! And thank you Eyetamins for coming up with such helpful supplements!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Eyetamins makes dietary supplements aimed at supporting eye health. It sells products in oral forms such as gummies and capsules. Customers can buy Eyetamins through its website and other online channels. The company offers customer support for order help and handles direct-to-consumer fulfillment and shipping.