Several customers report late deliveries, missing return labels, and refunds that never get resolved. Some say items arrived damaged or were not what they ordered. Others describe repeated purchases with quick shipping and products that hold up well. Ratings cluster at the extremes, with many very high and very low scores.
Examples from available reviews (Apr 2016 – Mar 2026).
Beef sticks arrived spoiled and refund offered only as partial credit.
“I ordered 4 lbs of Beef sticks and they arrived spoiled.”
Longtime customer says Field Supply consistently meets expectations.
“Field Supply has ALWAYS fulfilled my expectations.”
Customer received high-quality, comfortable hunting boots and excellent service.
“They are perfect and of very high quality.”
Black Friday order months late with unhelpful chat support.
“still have not received my order.”
Customers describe slow order handling and drawn-out returns. Several mention missing return labels and long delays before refunds arrive. A smaller group says promotion orders did not show up when expected.
One reviewer says an order was cancelled, then listed again at a higher price while their money stayed tied up. Another complaint says only partial credit was given for spoiled items. These value issues appear, but less often than shipping and quality problems.
Several long-time customers describe easy purchases over years of repeat orders. Multiple reviews highlight fast shipping and products that arrive as expected. These positives show up alongside the delivery and service problems.
Complaints include spoiled food and receiving an unbranded knockoff instead of the item shown. Other reviewers report comfortable, high-quality boots and products that meet expectations. Feedback splits between clear product failures and steady positives.
Many reviewers say they got poor updates on inventory, shipping, and refunds. They mention delayed tracking information, chat agents giving misleading answers, and no reply after reporting missing packages. Communication is the most common negative topic.
Reviews range from repeat five-star satisfaction to one-star experiences tied to shipping and refunds. Customers either get accurate orders on time or run into major breakdowns. Overall, the reviews point to inconsistent reliability from order to order.
For each review, the core experience based on original source reviews.
Sources: resellerratings.com (13) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Beef sticks arrived spoiled and refund offered only as partial credit.
“I ordered 4 lbs of Beef sticks and they arrived spoiled.”
Return label never arrived and company delayed processing returns.
“Label never shows up after a week”
Shipping is very slow and chat representatives were dishonest.
“Very slow to ship & their chatline reps lie.”
Longtime customer says Field Supply consistently meets expectations.
“Field Supply has ALWAYS fulfilled my expectations.”
Multiple transactions over three years were very smooth.
“I have had multiple transactions over the last three years and all have been very smooth.”
I am an avid outdoorsman and I love to get my gear from Field Supply. They have a huge selection of outdoor clothing, equipment and accessories. I have never been disappointed with my orders. The customer service is excellent, the quality of the products is superior, and the selection of merchandise is fantastic. I recently purchased the Alphaburly Pro hunting boot. They are perfect and of very high quality. It's a little pricey but I'm glad that I got them. Also this boot is comfortable, the sole is very cushioned, and overall the boot feels great on my foot. I just love it!
Company required post-payment contact causing shipment delay and order cancellation.
“I have to jump thru a hoop before you ship me merchandise I paid for.”
Multiple orders have had fast delivery and high-quality products.
“which is perfect and of very high quality.”
Claims of lost packages and no refund or responses from company.
“Strung me along.”
Order canceled then reposted at a higher price, funds remained tied up.
“Bought price gouged ammo during covid19.”
Black Friday order months late with unhelpful chat support.
“still have not received my order.”
Received a Chinese knockoff that did not match the listed product.
“Received a Chinese knock off site that doesn't even have the Browning logo on it.”
Item out of stock and company didn't notify until customer called.
“If I had not called I would not received my item or my refund.”
Partial shipment caused returns and unresolved original shipping charge refund.
“I was refunded purchase price but not the shipping charge on the original order.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Field Supply is an online retailer for hunters, shooters, and outdoor users. Its website lists ammunition, firearm accessories, hunting clothing, optics, and other field gear. The storefront posts product details, prices, and availability. The company takes online orders and ships to customers throughout the United States.