Many customers say orders are processed quickly and the products work as described. Positive feedback often mentions competitive prices and issues being fixed fast. Major complaints center on being asked to pay more after purchase and refunds that move slowly or are hard to obtain. Several buyers also mention missing tracking information and support that can be hard to reach.
Examples from available reviews (Mar 2018 – Feb 2026).
Seller demanded extra payment after purchase due to alleged system error.
“I was asked to pay an additional €47 due to an alleged “system error” during checkout.”
Received Kukirin G2 Pro in under a week with good packaging.
“i received it in less than a week”
Order not received and support is hard to reach.
“Didn't receive my order, support is very hard to reach.”
Support quickly processed refund and returned money within a week.
“got my money back within a week.”
In some cases, support fixes technical faults and handles refunds quickly. Other reviews describe long disputes, slow refunds, or returns being refused for guest purchases. Requests for extra payment after purchase come up repeatedly in service-related feedback.
Many reviewers highlight low prices and say the products feel like good value when they arrive. Several separate accounts say they were asked to pay extra after checkout, blamed on supposed system errors. These extra-payment complaints repeat often enough to stand out as a clear negative theme.
Many reviews describe ordering and delivery as simple and fast. A smaller group reports failed address updates or being unable to return items bought as a guest. For those affected, these problems add friction.
Most reviews say items arrive working and match the description. A few mention missing parts, no manuals, or defective components on arrival. Missing accessories show up less often than positive comments about quality.
Some customers report quick email replies and helpful interactions with support. Others describe no order updates, tracking numbers that don’t work, or trouble getting hold of support. Communication differs sharply across reviews.
Feedback splits between high-rated purchases that praise price, delivery, and product performance, and low-rated experiences focused on extra charges, missing items, and refund problems. The same divide appears across service, value, and communication.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Sitejabber (7) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Seller delayed shipment and refund process caused long ordeal.
“So stay away from this seller, totally unprofessional.”
Reviewer warns company has poor service and difficult refunds.
“Het is een bedrijf waar de service gewoon slecht is.”
Product broke quickly and seller demanded extra payment to replace it.
“de stofzuiger is niet meer op voorraad, kan u €110 betalen zodat we de nieuwe versie kunnen opsturen”
Ordered item arrived with a faulty battery and no return form provided.
“Objednaný tovar prišiel s chybnou batériou”
Don’t buy from this company. I ordered an electric scooter for my daughter and it arrived damaged. I understand that these things happen, however it took more than 10 emails and phone calls over a 3 month period to get a full refund.What a joke! The customer service reps even tried to defend their company opposed to working with the customer to find a solution. What poor customer service! I would not recommend doing business with this company. Just look at the star and a half rating. It would be lower if 0 stars could be given. Cannot be trusted at all!!!
Reviewer claims warranty is ineffective and store service is very poor.
“Warranty is fiction”
Good service, pricing, fast delivery and excellent after-sales support.
“Good service and good pricing policies.”
One of the best online stores for updated technology and quality products.
“Still one of the best online stores to buy updated technology.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
GEEKMAXI runs an online store focused on consumer electronics and tech accessories. The site shows product listings with specs, pricing, and stock status. Shoppers can order using standard online payment methods and choose shipping at checkout. Customer support is available through email and online contact forms for order and warranty questions.