Customers consistently rate the apparel highly, especially for fabric quality and stitching. Many shoppers also mention quick ordering and friendly delivery for non-perishable items. A noticeable group of complaints points to late deliveries, substitutions, incorrect dates, and support that does not respond for perishable gifts. These mixed experiences lead to very different results for buyers.
Examples from available reviews (Jun 2020 – Feb 2026).
Reviewers love the hoodies for outstanding quality and fast shipping.
“The quality is outstanding, and the shipping was incredibly fast.”
Quick delivery, friendly service, reviewer will purchase again.
“Quick delivery, service is always friendly.”
Same-day order failed; refund delayed and customer suspects scam.
“It is now 11 days later and still no refund.”
Order delivered to wrong address with cheap, mismatched cakes and poor presentation.
“Avoid this company. It is a SCAM”
Several reviews praise quick processing and on-time shipping for apparel and simple orders. Others describe late deliveries, incorrect delivery dates, and packages sent to the wrong address. Some international orders went smoothly, while other cross-border shipments faced long delays with no follow-up.
Some complaints say paid items arrived as lower-value substitutes or did not match the listing. A few reviewers paid for higher-value gifts but reported late delivery and low perceived value once they arrived. Positive comments on value mainly come with high-quality apparel purchases.
Customers often describe the ordering process as easy and easy to repeat across multiple purchases. Some reviewers mention smooth checkout and fast collection for ready items. A small number of orders were affected by missing items or message cards left out at delivery.
Apparel draws repeated praise for fabric, stitching, and previews that match what was produced. Perishable items such as cakes and chocolates receive the strongest criticism for poor presentation, not matching the order, or arriving stale. Several reviews note that recipients still enjoyed specific food items despite other fulfillment problems.
Many reviews mention live chat and email not responding, along with refunds that arrived late or not at all after failed deliveries. Other customers report timely updates, helpful helpdesk replies, and handwritten cards that improved the delivery experience. Communication varies widely by order and channel.
Strong apparel and merchandise deliveries sit alongside poor experiences with perishable gifts. The main negatives focus on delivery delays, substitutions, and support that stays silent. The main positives highlight craftsmanship, accurate apparel orders, and fast shipping for non-perishables.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · resellerratings.com (15) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Order missed delivery, support unresponsive, and refund request ignored.
“Any live chats or email were totally silent to all my messages”
Delivery completed within one day; reviewer appreciates the service.
“I was amazed that the delivery is done within 1 day of the order placement..”
Message card was forgotten so recipient couldn't identify sender, but liked gift.
“They forgot the message card”
Ordering flowers was very easy and delivery was fast with beautiful results.
“very easy to order flowers for my friend who lives in hong kong”
Reviewer praises warm customer service and successful international delivery.
“Customer service is extremely warm”
Service was awesome and deliveries arrived on time.
“their service was awesome and delivered on time”
Reviewer expresses satisfaction with excellent service.
“Excellent service”
Timely service and good product quality were praised.
“Excellent timely service and good quality”
Reviewer repeats that they are satisfied.
“Satisfied SatisfiedSatisfied”
I don't usually write reviews after a successful service but i feel i need to share my experience due to the amount of negative reviews this company has First, the item delivered is completely different to the item I ordered. I had ordered a teddy and chocolate combo's for my daughter's birthday and both items were substituted on arrival. Then, though I paid for express delivery and it was guaranteed that the delivery would be on the same day, the item got delivered 2 days later. I am not sure why they even provided promises that they know they won't keep. I called several times asking customer service to look into the details of this delivery without any successful solution. My daughter was so disappointed! I don't think they are worth even 1 star.
Delivery to Oman went smoothly with prompt communication and handwritten card.
“Birthday card was hand written with care, not just computer print out.”
Procedure and products were described as absolutely fantastic.
“The procedure and the products were absolutely fantastic.”
Happy with international delivery of flowers and cake; will use again.
“I am very happy with my experience.”
Same-day order failed; refund delayed and customer suspects scam.
“It is now 11 days later and still no refund.”
Item arrived ten days late and differed from what was ordered.
“The item delivered is completely different to the item I ordered.”
Express delivery failed; items substituted and arrived days late.
“The item delivered is completely different to the item I ordered.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Gifts N Ideas runs an online shop that sells gift items to consumers. The website shows product pages with photos, prices, and checkout options. It takes online payments and ships orders through logistics partners. Customers can reach support by email or through the site’s contact forms. The catalog supports both one-time purchases and repeat orders.