Customers often point to well-made charms and a broad selection. Many say ordering is quick and support staff resolve issues promptly. A smaller group reports missing items, empty boxes, or disagreements over refunds and replacement fees.
Examples from available reviews (Nov 2021 – Mar 2026).
Smooth ordering, timely delivery, and stunningly high-quality jewelry.
“The jewelry is even more beautiful in person than it is online.”
Outstanding customer care, helpful and efficient in resolving mistakes.
“had the best customer care they were so helpful quick and efficient.”
They ordered surprise boxes but received empty boxes and refund was refused.
“I ordered two and they sent my empty boxes”
Package stolen; company required 30% payment for replacement, reviewer upset.
“they said id have to pay 30% of the order in order to get a replacement package”
Many reviews describe customer service as responsive and helpful, fixing order mistakes and sending replacements. Several customers mention quick, friendly exchanges during returns or when items had issues. A handful report poor results, including refunds being refused or added charges for replacements.
Many comments say prices feel fair for the quality and range offered. Longtime buyers mention good deals and say they keep coming back because of the value. For a small number of customers, reports of empty boxes or denied refunds reduce the sense of value.
Shoppers often mention easy ordering, tidy packaging, and fast delivery. A small number note usability issues, such as a charm that snags or awkward website navigation. These complaints appear far less often than positive experience notes.
Reviews frequently praise fine details, durability, and modern styling in the charms and bracelets. Some customers report tarnishing or pieces that catch on fabric; these cases were often followed by a replacement offer. Overall, positive quality feedback outweighs the negatives.
Customers often mention clear order updates and quick replies through email and messaging. A few say shipping ran longer than expected but also mention gestures such as a free gift or a follow-up. Negative reports include some communication issues, though they are limited.
Most reviews show satisfaction with the products, selection, and service. A smaller group describes major fulfillment or refund problems and gives low ratings. Feedback splits between many high-scoring experiences and a few strongly negative ones.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · bbb.org (6) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Fast service and a great selection overall.
“Fast service, great selection”
Products look great, last long, with fast international shipping.
“amazing products, everything looks great and has lasted long.”
Reviewer says the product was great.
“great product!”
Beautiful jewelry that delighted the reviewer's family.
“Beautiful jewellery. My family were delighted with their gifts”
Smooth ordering, timely delivery, and stunningly high-quality jewelry.
“The jewelry is even more beautiful in person than it is online.”
Purchased charms are stunning; personalized cat charm is favorite.
“The charms that I've bought are stunning”
Pleased with the unique selection and item quality.
“I was very pleased with the selection and quality of the items I purchased.”
Good service and communication despite long shipping, received free gift.
“shipping took a long time but i was kindly given a mystery free gift with my order for my inconvenience.”
Excellent service resolving my problem; reviewer couldn't fault them.
“Service was excellent to contacting to them resolving my problem can't fault them”
Outstanding customer care, helpful and efficient in resolving mistakes.
“had the best customer care they were so helpful quick and efficient.”
Great pricing, amazing quality, quick arrival; reviewer highly recommends.
“The pricing was great. The quality is amazing. And it arrived very quickly.”
Charms are stunning; some arrive quickly while others take longer.
“The charms are always stunning and some of them arrive quickly.”
Products are well made and modern.
“Well made, modern!!!”
Reviewer says the charms are excellent.
“Excellent. The charms are pretty much”
Reviewer received excellent customer service assistance.
“i received the best customer service help on some issue”
Product quality exceeded expectations and exchanges were handled well.
“Quality of the products surpassed my expectations everything.”
Well-made charms shipped quickly and arrived in about ten days.
“Very well made charms. My order shipped the next day and came in about 10 days.”
Received Peanuts charms and bracelet, loved them, and good timing.
“I received my Peanuts charms and bracelet! I am SO in love with it and it arrived in good timing!”
Product was absolutely beautiful; reviewer will buy again.
“Absolutely beautiful!! Will buy again.”
Unique, beautiful pieces with special packaging made recipient feel special.
“The pieces are beautiful and so unique.”
They ordered surprise boxes but received empty boxes and refund was refused.
“I ordered two and they sent my empty boxes”
Items matched description and quality, but spider charm snagged constantly.
“the spider charm I got gets caught on literally everything”
High-quality tiny charms with detailed workmanship and helpful service.
“The quality and details they can get into the tiny charms is amazing!”
Very good product quality and satisfactory customer service.
“Very good quality and good customer service”
Ordering was easy and the bracelet arrived timely and pretty.
“Ordering was easy the braclet came in a timely manor and they are really pretty”
Fast shopping experience with great, carefully detailed products.
“Great and unconventional products, shopping takes just few days”
Company responded quickly and corrected my order mistake.
“Company was very responsive to my questions.”
Peanuts charms matched description, arrived timely, and had very good quality.
“The Peanuts charms are very cute and are as described.”
Reviewer loved the product and praised customer service.
“I love it, great costumer service”
Received a rose gold and white block letter bracelet and loved it.
“The block letters are beautiful.”
Great product, fast delivery, and helpful company; will buy again.
“Great product! Delivered very quickly.”
Customer service replaced items delayed in delivery and was accommodating.
“Their customer service is very accommodating.”
Reviewer praised the selection, sales, and recommends Gnoce to friends.
“Th selection and sales are amazing!”
Longtime customer praised product variety, fair prices, and good communication.
“the prices are fair because of the quality.”
Ring tarnished but customer service promptly offered a replacement.
“Gnoce have been brilliant and offered me a new set to replace the tarnished one.”
Beautiful, well-made items with many choices and good prices.
“Beautiful items, lots of choices, great quality, awesome prices and deals”
Purchased bracelet and charms and my wife was very happy.
“Beautiful bracelet and charms, my wife was very happy with it all”
Company provided timely updates via email and WhatsApp; package arrived on time.
“I was fully informed through email and WhatsApp.”
Reasonable prices and selection; charms maintained quality, replacement arranged.
“I found the prices to be very reasonable, and the selection was AMAZING.”
Promise ring was loved, shipped quickly, and had amazing quality.
“Great shipping time and amazing quality”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Gnoce runs an online store selling jewelry, charms, and bracelets. Product pages show photos, descriptions, and prices for single items and sets. Shoppers order through online checkout, and purchases ship as packages. Customers can reach Gnoce through the listed email and messaging channels for order help and support.