Reviewers describe strong results from seeds and LED grow lights. Customer service often fixes issues with refunds and same-day replacements. Some customers report incorrect shipments and slow order updates, which drove low scores. Pricing and phone support get one clear endorsement.
Examples from available reviews (Nov 2011 – Mar 2026).
They sent a same-day replacement after the ballast failed immediately.
“They sent me a new one same day.”
They delayed shipping and failed to provide timely order updates.
“Horrible way to do business”
They initially shipped the wrong capacitor twice but ultimately refunded and covered shipping.
“they sent me the wrong capacitor again.”
Ak autos had a 100% germination rate within four days.
“had a germination rate of 100% and in only 4 days!”
Most comments focus on service and point in two directions. Many reviews highlight fast fixes such as refunds and same-day replacements. A smaller group describes repeated shipping errors and slow order updates.
Only one review praises value, pointing to lower prices and phones being answered. No other reviews directly compare cost or long-term value. Overall, price feedback stays scarce.
Several reviewers say hydroponic growing felt easy to start and plants took off quickly early on. They emphasize simple setup and strong germination results. Feedback on the wider experience remains limited.
Multiple reviews report strong results, including a 100% germination claim and LED lights that supported large plant growth. One reviewer reported a ballast failure, and the company replaced it quickly. Defect reports are rare compared with positive mentions.
Reviews contrast quick direct help with weaker order-status updates. Several customers mention fast phone support or refunds. A few specifically point to shipping delays and missing updates.
Overall, reviews split between high-rated product experiences and a smaller set of service breakdowns. Positive notes center on product performance and fast resolutions. Negative reviews mainly involve shipping mistakes and poor order communication.
For each review, the core experience based on original source reviews.
Sources: resellerratings.com (5) · Trustpilot (3) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Growers House provided excellent customer service despite manufacturer's slow replacements.
“Growers House however, was amazing.”
Ak autos had a 100% germination rate within four days.
“had a germination rate of 100% and in only 4 days!”
Growershouse made starting hydroponic growing much easier.
“Much easier!”
Growers House was great to work with. I needed a specific type of LED grow light and I was able to get it here for a great price and everything arrived in good shape. The led grow lights have been working great for my plants. My plant is now about 4ft tall and has grown tremendously. I can’t be happier. They were also shipped quickly and came with instructions on how to set them up. Also, Growers House was very knowledgeable and very patient with me when I was asking about the lights. It was a great purchase that I would recommend to other growers.
They promptly helped with ordering and easily issued a refund.
“they helped me out right away.”
They initially shipped the wrong capacitor twice but ultimately refunded and covered shipping.
“they sent me the wrong capacitor again.”
They delayed shipping and failed to provide timely order updates.
“Horrible way to do business”
They sent a same-day replacement after the ballast failed immediately.
“They sent me a new one same day.”
They offer cheaper prices and responsive phone support.
“Cheaper prices than anywhere else I've found, and they actually answer their phones!”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Growers House sells indoor gardening and hydroponic supplies online. The catalog includes LED grow lights, ballasts and replacement parts, seeds, and hydroponic systems. The site lists product specs, shipping options, and support contacts by phone and email. Growers House serves home gardeners, hobbyists, and commercial indoor growers.