Customer service representative was rude and unhelpful about a missing order.
“They forgot part of my order and he was extremely rude and unhelpful.”
Reviews split between strong sleep results and frequent complaints about authenticity and service. Many people say the gummies help them sleep. Others report missing items or products that didn’t work and describe poor treatment from support staff. Some praise fast shipping, while others mention delays.
Examples from available reviews (Dec 2021 – May 2026).
Customer service representative was rude and unhelpful about a missing order.
“They forgot part of my order and he was extremely rude and unhelpful.”
Gummies appeared to contain no CBD and produced no effects.
“The gummies have absolutely NO CBD!”
Products include COAs and gummies helped the reviewer sleep.
“I always buy the CBD+CBN gummies and they help alot with sleep.”
Overall experience was great and order process was top-notch.
“Great experience overall.”
Many reviewers say items were missing and replacement efforts didn’t work. Several describe service staff as rude or unhelpful during order disputes. A few reviews speak positively about the ordering process.
Some customers say the gummies noticeably help with sleep and anxiety. Many others say they tasted like regular candy and didn’t seem to contain active CBD, which lowered the value. Price concerns grow when orders arrive incomplete or seem counterfeit.
One reviewer reports an easy order process and fast fulfillment. Others describe slower shipping and support tickets that never get resolved. Delays and missing items repeatedly drag down satisfaction.
Multiple reviewers say the gummies and capsules had no CBD effect and sometimes arrived empty or like store-bought candy. Several others report CBD+CBN gummies that improved sleep and mention product documentation. Suspected counterfeit or ineffective products come up often and drive most quality complaints.
Many reviews describe customer representatives as dismissive or abusive. At least one reviewer says a complaint was closed without a fix. Positive, helpful communication is uncommon.
Feedback swings between very satisfied customers who felt clear benefits and severe complaints about authenticity and support. The most common negatives are products that don’t work and poor handling by customer service. Positive comments center on sleep improvements and accurate product descriptions.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (14) · bbb.org (2) · Collected.reviews (1) · Quotes shortened · As of: May 2026
Overall experience was great and order process was top-notch.
“Great experience overall.”
Customer service representative was rude and unhelpful about a missing order.
“They forgot part of my order and he was extremely rude and unhelpful.”
Using 30 mg gummies improved sleep and reviewer recommends them.
“I also sleep better.”
Customer service response was dismissive and issue marked resolved without resolution.
“Customer service was extremely disappointing.”
Product missing and customer service was rude and unhelpful.
“the product they were supposed to deliver was missing.”
Customer service failed to send missing packages and responded poorly.
“I just had the worst customer experience via email with this company.”
Products matched descriptions but shipping took longer than usual.
“Products are as advertised however shipping took a little longer than usual.”
Gummies appeared to contain no CBD and produced no effects.
“The gummies have absolutely NO CBD!”
Customer service representative was rude and abusive, complaint went unanswered.
“Their customer representative Jennifer went as far as to call me a B.”
Products include COAs and gummies helped the reviewer sleep.
“I always buy the CBD+CBN gummies and they help alot with sleep.”
Received empty capsule bottles and gummies that seemed like regular candy.
“Fake product and they sent us empty bottles of capsules.”
Reviewer believes products contain no CBD and have no effects.
“I am 100 percent convinced that there is no actually cbd in any of the products I purchased.”
Gummies had no effect and reviewer called the product fraudulent.
“Garbage gummies with no affect!”
Products seemed ineffective and company details appeared possibly fake.
“This feels like a scam, and I strongly advise others to be cautious and avoid purchasing from them..”
Reviewer says gummies contained no CBD and were just expensive candy.
“There is absolutely no cbd in the gummies.”
Edibles allegedly had no effect and were just store-bought candy.
“False product - they have zero effect”
My older sister has been complaining of feeling so anxious and not having enough sleep. We enquired from a friend who had a similar problem and no longer complained. He was very helpful and revealed the secret behind the use of CBD Hemp infused peach gummy rings for stress and anxiety from Happy Bears Edibles. From him, they were the best. Like this was not enough, I searched online and reached out to the support team that assured me of 100% effectiveness. We placed the order and it was delivered real quick. The products were as described. It is 3 weeks now and my sister feels relaxed. She doesn't complain of side effects or taste issues. Thanks for the quality products at great prices.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Happy Bears Edibles makes hemp-derived edibles, mainly CBD- and CBN-infused gummies and capsules. The brand promotes these products to adults looking for non-intoxicating hemp extracts for sleep and wellness. Its lineup includes single-ingredient CBD gummies and blended CBD+CBN sleep formulas. Happy Bears Edibles sells through its online store and ships orders directly to customers in the United States.