Ordered expensive CBD and never received it; customer service unresponsive.
“I ordered $450 worth of cbd oil from the hemp bombs website and never received my order.”
Many customers praise Hemp Bombs for good taste and quick symptom relief. Several reviews say orders never arrived and customer service went silent for long stretches. Some shoppers say discount codes did not work at checkout. A small set of reviews also describes threatening or aggressive messages from the company.
Examples from available reviews (Nov 2021 โ Mar 2026).
Ordered expensive CBD and never received it; customer service unresponsive.
“I ordered $450 worth of cbd oil from the hemp bombs website and never received my order.”
Received a threat demanding backlinks or website attack would occur.
“Saying if we did not produce backlinks to their website they would spam and attack our website.”
Orders arrive promptly and products are high quality and effective.
“Their CBD pain freeze is practically a miracle.”
Delta gummies taste great and consistently provide positive experiences.
“Delta gummies of all flavors taste great”
Reviews often mention orders that never arrived and tracking that did not update. Several customers say emails went unanswered and cases were closed before the issue was fixed. Some of these complaints involve expensive orders that remained unresolved.
Several reviewers say discount codes did not apply at checkout, so promised savings never showed up. When orders do not arrive and support issues drag on, many say the value drops. Claims about incorrect dosing appear, but only in a single review.
Many users describe enjoyable flavors and a quick onset with gummies and oils. Multiple reviewers report relief from pain, anxiety, and sleep problems. One review alleges workplace racism and exclusion inside the company.
Most reviews highlight effectiveness, good flavor, and longer-lasting relief across oils, gummies, and topicals. Several high ratings mention fast help with pain and anxiety. One review claims underdosing and possible contamination, and it appears only once.
Two reviews describe direct threats, including legal demands and pressure to add backlinks. Several others point to customer service that was inconsistent or did not respond. The threatening messages stand out as a separate and serious negative theme.
Reviews show a clear split between strong product praise and breakdowns in fulfillment and support. Good reports on taste and effectiveness sit alongside repeated complaints about missing orders and aggressive messages. That divide drives sharply mixed overall impressions.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (13) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: March 2026
Discount code failed and customer service gave inconsistent responses.
“It showed this before I placed my order then when it processed, it showed the full price.”
Delta gummies taste great and consistently provide positive experiences.
“Delta gummies of all flavors taste great”
Used discount code but did not receive the discount.
“I used the discount code, but did not receive the discount.”
Orders arrive promptly and products are high quality and effective.
“Their CBD pain freeze is practically a miracle.”
They threatened legal action despite no prior involvement.
“Threated legal action for using trademarks of theirs.”
Received a threat demanding backlinks or website attack would occur.
“Saying if we did not produce backlinks to their website they would spam and attack our website.”
Did not receive order and customer service ignored tracking emails.
“never received my order and no one will respond to my emails with tracking.”
Customer service closed my inquiry after nine weeks without resolution.
“Customer service closed my enquiry when I asked the status of my order”
Ordered expensive CBD and never received it; customer service unresponsive.
“I ordered $450 worth of cbd oil from the hemp bombs website and never received my order.”
Experienced racism and exclusion from HR and company events.
“This place is full of Racism ,RACIAL PROFILING”
They allege products are underdosed and possibly contaminated; test them.
“this company knowingly has been under dosing their product and selling them for higher mgs.”
Hemp Bombs' CBD helped with PTSD, anxiety, and improved sleep.
“their 600mg peppermint cbd oil which also proved great for a good night's sleep”
Best tasting juice, good prices, and strong customer service.
“The best tasting juice you'll get by far.”
Great company! Great Product! I bought a 500mg Hemp Bombs CBD oil and I *freakin' love this stuff! Works fast and lasts for hours to relieve pain, anxiety, PTSD symptoms. By the end of the first day, I felt like I had more energy and was less tired--slightly amazing! On days that I have more pain or tension in my muscles, I use it as needed and know it will deliver the results I'm looking for. Thanks, Hemp Bombs for this wonderful product & I have great respect for the veterans who first created this option for all of us to live our best lives. No other CBD oil compares to this one, hands down!!!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Hemp Bombs is a U.S. company that sells hemp-derived cannabinoid products online and through retail partners. Its lineup includes CBD oils, gummies, and topical formulas. Product pages list dosage information and ingredients to help shoppers choose. Customers can buy through the company website or from authorized resellers.