A large group of reviews applauds on-time shipping, sturdy products, and helpful sales and support staff. Another clear group describes silence from the company, orders canceled after purchase, and calls that go straight to voicemail. Many shoppers point to low prices, discounts, or price matching as key reasons they bought. Overall, the reviews show a sharp split between dependable delivery and repeated order or communication breakdowns.
Examples from available reviews (Jul 2021 – Mar 2026).
Order shown in stock but company remained unresponsive for weeks.
“I have heard nothing.”
Very knowledgeable sales representative provided thorough assistance and support.
“Outstanding customer service!”
Company canceled orders, misrepresented stock and changed prices.
“They advertise a price and then do not honor it and cancel the order”
Helpful pre-sale assistance and a well-packaged, undamaged delivery.
“great quality, very well packaged, no damage, no hassle.”
Several reviews mention attentive, knowledgeable staff who answer questions and help customers choose products. Some describe quick help when items arrived damaged, including replacements and follow-up. Others report orders being canceled and service stopping suddenly after they placed an order.
Many reviewers point to competitive prices, added discounts on sets, and savings versus local retailers. Clear price advantages and promotions often come up as reasons to buy. A few complaints say the advertised price was not honored before the order was canceled.
Many shoppers describe an easy checkout, deliveries that arrived well packed, and clear explanations of returns or warranties. Some ran into delivery problems or order cancellations that disrupted the experience. A few mention minor damage, and support usually handled those cases.
Multiple reviews praise the build quality and look of items like vanities and tile, and also note on-time delivery. When products arrived damaged, customers say replacements or repairs were arranged. Positive comments about product quality appear often.
The main negative theme is lack of response: emails not returned, calls unanswered, and orders later listed as unavailable. Some reviewers say calls went to voicemail or were cut off by staff. A smaller group reports clear, proactive updates about inventory and timing.
Many customers report being fully satisfied thanks to product quality, pricing, and helpful staff. At the same time, several describe sudden cancellations and poor responsiveness that left them highly dissatisfied. The reviews show a strong divide between smooth purchases and serious communication or fulfillment failures.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · resellerratings.com (15) · Reviews (11) · Reviews (1) · Quotes shortened · As of: March 2026
Few hiccups occurred but were quickly resolved, process was easy.
“A couple small hiccups that were quickly resolved”
Bought chair with sale price and no tax, making it affordable.
“sale price plus the no tax it finally made it affordable.”
I love, love, love my new vanity! I was a bit apprehensive when ordering online, but the Home Thangs team was fantastic to work with. We were surprised at the quality and style of the vanity we got. Unfortunately, the vanity we noticed had a few dings and chips. We contacted customer service and they responded very quickly and appropriately. All problems were solved amicably. The same sales team was very responsive when I had questions during the ordering process. In the end, we're very pleased with our purchase from Home Thangs. Great experience! We would definitely shop here again and would recommend Home Thangs to everyone looking for home furnishings.!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Home Thangs runs an online store selling home goods and furnishings to U.S. consumers. Its website includes product pages, checkout, and shipping options. Customers can contact support through standard channels like phone and email. The site also posts product details, return policies, and payment information to help shoppers decide.