Customers often mention fast shipping and low prices on clubs and accessories. Several reviewers applaud helpful, proactive support and product descriptions that match what arrives. Others describe emails that went unanswered, disputed refunds, and restocking fees on returns. Overall ratings split clearly between very happy buyers and very unhappy buyers.
Examples from available reviews (Dec 2012 – Mar 2026).
Found lowest prices and received standard shipping in two days.
“The prices at Hurricane Golf are by far the lowest i have found”
Customer service proactively verified the order and provided excellent support.
“Hurricane’s customer service was outstanding.”
Company refused to refund price difference and charged 15% restocking fee.
“I would only receive 85% of original back because of a "restocking fee”
Order lacked specified weight and seller denied responsibility.
“Horrible customer service, accusations of fake clubs”
Many reviews mention quick fulfillment, with orders arriving in two days. Several negative reviews describe refunds that came late or only in part, and shipments sent by slower ground service instead of the requested method. Positive comments often point to staff double-checking orders and fixing issues before they escalated.
Several reviewers say they found lower prices, sometimes the lowest prices, compared with other sellers. Repeated complaints focus on a 15% restocking fee and the company declining to match price differences or honor price guarantees. Value feedback splits between clear savings and frustration around returns and refunds.
Some customers describe an easy checkout and fast delivery that matched the product description. A small number mention site issues but still got their items quickly. Reviews rarely point to navigation or ordering problems.
Positive reviews describe clubs that matched the listing and helped performance on the course. Several serious negative reviews allege the wrong specifications, the company denying responsibility for weight differences, and claims of inauthentic clubs. As a result, product feedback ranges from dependable, effective gear to major quality concerns.
Multiple reviewers say their emails went unanswered and that email support was hard to reach. Other reviews describe responsive, excellent service, including proactive phone calls. The email response complaints show up repeatedly, alongside a smaller number of strong live-support experiences.
Feedback is polarized: many five-star reviews highlight price and delivery, while multiple one-star reviews focus on refunds, fees, and emails that never got a reply. Positive and negative experiences show up in the same areas of product and service. Buyers may get a quick, low-cost order, or run into disputes over returns and support.
For each review, the core experience based on original source reviews.
Sources: resellerratings.com (15) · Collected.reviews (1) · Quotes shortened · As of: March 2026
I had a great experience with Hurricane Golf! They have a wide selection of golf shoes that are all high quality. The company was very good about getting me the right size, and they were also quick to ship my shoes much earlier than expected. However, they should really look into getting a better customer support system, especially when their customers are trying to get in touch with them via emails. They need to reply back to the emails and not leave their customers hanging out there. Other than that, I like the site and I was really impressed with the shoes I purchased. So, I’d just go back to buy from them again.
Reviewer could not reach the company by email.
“Can’t reach them through email.”
Reviewer was charged a 15% restocking fee for returned shoes.
“you will be getting a 15% restocking charge.”
Order lacked specified weight and seller denied responsibility.
“Horrible customer service, accusations of fake clubs”
Seller promised full refund but only returned $59.
“they only refunded $59.00.”
Order delayed and shipped by slow ground despite requested expedited shipping.
“They sent it 5-7 day ground.”
Product delivered, but company refused price adjustment or refunds.
“they DO NOT have any price guarantee”
Company refused to refund price difference and charged 15% restocking fee.
“I would only receive 85% of original back because of a "restocking fee”
Multiple orders had great prices and prompt shipments despite site issues.
“received great prices and prompt shipment.”
Fast shipping and item matched description at a lower price.
“Item was as described and less expensive than anywhere else.”
Customer service proactively verified the order and provided excellent support.
“Hurricane’s customer service was outstanding.”
Club arrived quickly and its design appears to aid putting.
“this club design seems to help.”
Found lowest prices and received standard shipping in two days.
“The prices at Hurricane Golf are by far the lowest i have found”
Fast delivery and the club helped husband get closest to pin.
“Husband got closest to the pin in a tournament the day after he received it.”
Ordered irons Monday and received them by Wednesday with good price.
“they were delivered Wednesday.”
Consistently great service and club delivered in two days.
“Service as always was great with Hurricane Golf.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Hurricane Golf runs an online store that sells golf equipment and accessories. The site lists clubs, putters, irons, wedges, shoes, and related gear, along with model specs and pricing. Product pages usually show photos and technical details so shoppers can compare options. The company ships online orders, offers several shipping methods, and posts return policies. The website also provides customer support contacts by email and phone.