Customer feedback splits between smooth orders and recurring complaints about authenticity and returns. Happy buyers mention on-time delivery, good fit, and appealing styles. Critics describe cheap materials, items that don’t match the photos, and refunds that weren’t processed. Several reviews also mention long shipping delays and customer support that doesn’t respond.
Examples from available reviews (Sep 2021 – Feb 2026).
Product differed from advertised sweater and was poor quality; refund refused.
“it was not even a sweater. It was some kind of plastic-like material”
Late delivery caused missed vacation and returns were denied unfairly.
“My order took almost two months to arrive, I didn’t get it in time for my vacation.”
Reviewer was surprised their order arrived quickly.
“Thank you was surprised my order got to me fast”
Everything arrived on time and items matched online descriptions.
“Everything arrived on time, I was very happy with all items,”
Many reviewers mention slow shipping and delayed dispatch. A separate cluster says the company won’t issue refunds or makes customers pay return shipping. Others praise quick delivery and orders arriving fast.
Many buyers say the prices feel reasonable and the products offer good value. At the same time, several complaints call the items cheaply made and not worth the price. These opposing views show up repeatedly.
Several reviews praise the fit and style and say they get frequent compliments when wearing the items. Multiple entries mention sizing issues, including one reviewer who says a top was too large. Difficulty returning items makes sizing and fit problems feel worse.
A recurring theme points to cheap-feeling materials, poor stitching, and items that look different from the online photos. Other reviewers say the garments are good quality and the sizing is correct. Quality complaints often come with requests for refunds or exchanges.
Many reviewers describe customer service as unresponsive or rude and mention missing order confirmations. Some say staff blamed carriers for lost deliveries instead of fixing the problem. A smaller set reports fast, helpful replies.
Reviews are sharply split between very positive and highly negative experiences. Positive comments focus on fast delivery and accurate orders. Negative accounts center on alleged false advertising, refunds being withheld, and long delays.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (23) · Reviews (19) · Reviews (1) · Quotes shortened · As of: February 2026
Reviewer alleges scam, poor products, and refusal to refund by staff.
“It’s all a scam and the clothes you buy is way cheaper and not at all what you think you’re buying!”
Reviewer claims money stolen and refund denied after returning poor-quality dresses.
“They stole money from me.”
Order delayed nearly two months and reviewer advises not to purchase.
“It’s about to be 2 months but still they are not delivering my order...”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Ivrose is an online fashion retailer selling women’s clothing such as dresses, tops, sweaters, and shoes. Customers order through the company’s e-commerce site, where they view product photos and descriptions. Ivrose ships orders through its delivery process to customers’ addresses. The website also offers customer support and a returns process.