Reviewers often mention fast delivery, a wide product range, and helpful support. Many buyers say quality stays consistent and prices work well for both hobby and business orders. A small number describe major fulfillment problems, including missing orders, damaged parcels, and refused refunds. Overall, feedback combines many long-term repeat customers with a few strongly negative, isolated complaints.
Examples from available reviews (Oct 2021 – Feb 2026).
Quality crystal bracelets and attentive customer service.
“Customer service is fantastic, Amber looks after me so well.”
Great selection and pricing with repeated satisfied purchases.
“Great selection of items at a great price.”
Package not delivered and company refused refund despite express shipping.
“Never received merchandise or refund.”
Parcel tracking showed damage and company failed to assist with delivery.
“Jewelry and findings are not being helpful whatsoever!”
Many reviews point to quick dispatch and attentive customer agents who share order updates. A small set reports undelivered orders, damaged parcels, and refused refunds that staff did not fix.
Reviewers regularly highlight competitive prices and a broad selection for both bulk and single-item buys. No major pricing complaints stand out in the sample.
Customers say the website is easy to use, with strong filters and clear listings for sizes and materials. A few mention problems with returns, sizing, and confusing location details that reduced trust.
Most reviewers say items arrive well packed and meet expectations for stones, beads, and findings. Several note occasional bad batches with missing, broken, or low-grade pieces.
Many reviewers describe fast email replies and staff who follow up on questions and delays. Others report delivery and refund issues that stayed unresolved even after reaching out.
Ratings show a clear split: many happy repeat buyers versus a handful of one-star reviews linked to fulfillment or returns. For most, this supports steady loyalty, while serious failures seem to drive sudden churn for those affected.
For each review, the core experience based on original source reviews.
Sources: External Source (20) · Sitejabber (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
With all the local jewelers in town, I always come to Jewelry and Findings. They are friendly, reliable, and always provide you with advice for any of your purchases. They offer a variety of beads and styles, that's why 9/10 I end up making my purchases here. I just love their displays and so many unique pieces that captivate my eyes. I seriously love coming here to splurge on myself or give a gift to a special someone. The delivery is quick and convenient! Very helpful, friendly, and helpful customer support staff. Their products are exactly as advertised and arrived neatly packaged. The discounts offered to make the products affordable and the discount on shipping was absolutely wonderful!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Jewelry and Findings runs an online shop for jewellery-making supplies and metal findings. It sells beads, clasps, chains, wire, gemstones, and basic tools, with listings that show materials and sizes. The store serves hobbyists and small businesses, offering both single items and bulk orders. Product pages include images plus filters for size, color, and material to help shoppers choose. International shipping is available, and customers can contact the company by email with order questions.