Many reviewers describe orders arriving late or not arriving at all, along with refunds that never get processed. Several customers mention wrong sizes, broken straps, bad smells, and items they say are counterfeit. Other shoppers report fast shipping, correct items, and an easy online checkout. Overall, reviews split clearly between satisfied buyers and those who ran into order or return problems.
Examples from available reviews (Jun 2014 – Mar 2026).
Order never arrived and promised refund was not received.
“I never received the refund”
Order placed in May still not received after two months.
“I order my shoes in the beginning of may it's now July still haven't got my order this is ridiculous it's been two months”
Goods were fake and not as advertised as Converse.
“Fake cheap goods.”
Fast efficient delivery, easy ordering, free returns, prompt refunds.
“Fast and efficient delivery, easy to order from with good prices plus a discount code helped.”
Reviews often mention shipments that arrive late or never show up, with long waits for delivery. A repeated complaint is that refunds don’t arrive after returns, along with pushback when customers ask for their money back. A smaller number of reviews credit helpful in-store staff and fast local service.
Some shoppers point to competitive prices, strong sale deals, and good value when the fit is comfortable. Others describe poor value when items arrive damaged, don’t match the description, or require paid returns with deductions from the refund. Several reports say the goods are counterfeit or cheaply made, which directly lowers the sense of value.
Multiple reviews call the website clear and easy to use, with a simple ordering process. Some customers ran into inconsistent sizing and items that fit small, making returns and exchanges harder. A few reviewers highlight smooth exchanges and easy returns when the process works as expected.
Complaints include wrong sizes, wobbly heels, broken dress straps, strong chemical or unpleasant smells, and products that don’t match the advertised brand. At the same time, many reviewers say the shoes and boots fit well and look like the photos. Allegations of counterfeit goods show up in a distinct group of quality complaints.
Many reviews mention emails going unanswered, missing dispatch confirmations, and little follow-up after problems come up. Another group reports quick replies and clear updates about orders and returns. Communication comes across as uneven from one purchase to the next.
Experiences split between very positive reports of fast delivery and correct items, and very negative reports of non-delivery, refund disputes, and poor product quality. Reviews show frequent operational breakdowns alongside many orders that go smoothly. That gap helps explain the sharp divide in ratings.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (21) · Reviews (19) · Reviews (1) · Quotes shortened · As of: March 2026
Ordering easy and delivery fast; enabled purchase of Clarkes shoes.
“Ordering easy, delivery fast and efficient”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Joyshoetique is an online store that sells footwear and fashion apparel. It carries shoes, boots, dresses, masks, and related accessories. Shoppers order through the website, where listings include photos and sizing details. Joyshoetique takes online payments and offers standard shipping and return options. The company serves individual customers looking for casual and dress shoes plus matching clothing items.