Reviews split between shoppers who say items fit well and they keep buying, and those who describe ongoing order or product issues. Positive comments mention good fit and items arriving neatly packaged. Negative ones cite orders that never showed up, items that didn’t match, or accounts they couldn’t access. A few reviews also point to website usability problems.
Examples from available reviews (Nov 2021 – Feb 2026).
Spent over $1,300 and hasn't received items or delay notifications.
“I haven’t received my item since last month may”
Received a red jumpsuit that didn't match the picture and returns refused.
“Bad I order red jump suit it didn’t come looking like picture now they won’t send return”
Longtime customer; clothes fit well and receives compliments.
“everything fits perfectly”
Order placed three weeks ago with no delivery and support unreachable.
“They deleted my account I cannot access my account to even track my clothing”
Many reviews describe orders that never arrived or showed up only after long delays. Several shoppers mention charge disputes, no tracking updates, and support that didn’t fix the issue. A smaller group praises on-time delivery and careful packaging.
Some customers say the items met their needs and they plan to buy again, suggesting good value for repeat buyers. Multiple complaints tie poor value to clothes that don’t match the photos or arrive in bad condition. At least one reviewer reported paying for an expensive order and not receiving anything.
A few reviewers mention site glitches and trouble using account features. One says their account access was deleted and they couldn’t track an order. Others describe an easy checkout and successful delivery.
Several reviews say items look different from the photos, feel cheaply made, or arrive with labeling mistakes. Some shoppers asked for refunds or returns for mismatched items and say returns were refused or left unresolved. Other reviewers say the clothes fit well and get compliments.
Many customers describe customer service that didn’t reply and messages that went unanswered. Some point to blocked or deleted accounts and missing updates as specific problems. A smaller set says communication was clear when orders arrived on time.
Ratings show a sharp divide between very happy repeat buyers and very unhappy shoppers who ran into order or product failures. Experiences tend to fall into two tracks: deliveries that arrive and fit well, or missing shipments and unresolved quality complaints. The same split shows up in service, product, and communication feedback.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
After five weeks they received nothing and customer service didn't respond.
“5 weeks after ordering a dress from this website, still nothing received.”
Loves the clothes but experienced website problems and wants more.
“I love their clothes.... but what's going on with their websites...”
Did not receive order and had a horrible experience.
“horrible didnt get anything”
Spent over $1,300 and hasn't received items or delay notifications.
“I haven’t received my item since last month may”
Ordered two outfits three months ago and still hasn't received them.
“I ordered 2 different outfits over 3 months now and I have not received them”
Received a red jumpsuit that didn't match the picture and returns refused.
“Bad I order red jump suit it didn’t come looking like picture now they won’t send return”
Order not received, unclear tracking, and no refund or shipment.
“still haven’t received my items.”
Received a sweatshirt with a misspelled label and no return information.
“the label was spelled all wrong.”
Order placed three weeks ago with no delivery and support unreachable.
“They deleted my account I cannot access my account to even track my clothing”
Happy with products that fit well and plans to order again.
“All I have to say is that I love this website and I don’t have any regrets about the product.”
Clothes were poor quality, not like pictures, and refund not received.
“horrible quality clothes and looks nothing like the pictures”
Pants looked nothing like pictures and reviewer demands a refund.
“The pants i bought looked nothing like what the picture looked like.”
Clothing looked cheap, poorly sized, and differed from description.
“The clothing looks cheap.”
Loves all items and intends to shop again.
“Love all of my items!!”
Longtime customer; clothes fit well and receives compliments.
“everything fits perfectly”
Order arrived on time and clothing was well packaged and looked great.
“Arrived on time clothing looks great and packaged well”
Reviewer claims money taken with no items sent and no email replies.
“still have not send me my items”
Clothes quality cheap and not as pictured.
“quality of clothes cheap. Not what described in the picture..”
Outfits finally arrived and reviewer will order a larger size next time.
“My outfits finally came next time I'll order an XL 🙄”
I would give no stars if I could. Ordered four different items 5 weeks ago and their definition of 5-10 days to deliver to the US customers is completely in correct. Customer service is not really bothered and just resulted in sarcastic responses. This company puts itself out there as high end, shame the experience wasn’t. Really disappointed and I don't see any signs of receiving my order very soon. I'm tired of calling and emailing them almost daily. I think it's time to demand a refund. Hoping they won't have an issue with that. I'll update my review as soon as I email them demanding my money back. But before then, just know this company doesn't deliver! They just there to take your money and nor keeping their word.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Jurllyshe runs an online store selling women’s fashion. Each product page shows photos, descriptions, and size details to help shoppers choose. Customers place items in a cart and pay through the site’s checkout. Categories include dresses, tops, bottoms, outerwear, and accessories. The site also lists contact and order-information pages for support.