Many customers say problems get fixed quickly, with fast replacements for damaged or defective items. Buyers often report that products match the listing and install without trouble. A smaller but clear group mentions lost shipments, messy return handling, and email support that doesn’t respond. Reviews swing between strong praise and sharp frustration from order to order.
Examples from available reviews (Dec 2022 – Mar 2026).
Initial shipment was destroyed but Kemimoto quickly replaced it.
“they quickly replaced my order, no problem.”
Product matched description and works very well; reviewer recommends it.
“Product was as described and works very very well.”
Customer experienced poor returns process, bad service, and late shipping.
“Trouble with returns, poor customer service, product was previously owned by someone else.”
Customer couldn't get any response from customer service via email.
“Emailed them several times with no response.”
Many reviews describe quick replacements and hands-on help that resolved defective items. Several customers mention staff who arranged warranty-style exchanges or helped them avoid return shipping. A smaller set reports returns that never got resolved and weak support during shipping problems.
Reviewers often point to competitive prices and solid value on parts and apparel. Some customers note good pricing even with overseas shipping. Only a few criticize value, usually tied to orders that arrived damaged or missing items.
Customers describe an easy-to-use website and simple ordering for common parts. Users call out practical features such as multi-zone heated jackets and plug-and-play fitment. A few mention needing fitment tweaks and slow deliveries that made the experience harder.
Many buyers say items arrive as described, feel sturdy, and are ready to install. Positive mentions include durable bags, soundbars, and lights that meet expectations. A minority report misaligned parts, scratched products, or defective units that needed replacement.
Some reviews praise quick replies, often within a day, when they contacted support. Others mention late tracking updates, out-of-stock notices that came without warning, and emails that never got a response. Most communication complaints center on tracking and return status.
Feedback splits between repeat buyers with smooth purchases and customers who ran into serious shipping or return issues. Many five-star reviews highlight repairs and replacements, while a few one-star posts focus on lost orders and returns that never got resolved. Outcomes often depend on whether the order required a return or shipment follow-up.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Durable fridge performed well and support replaced the cable.
“a good product with a great service deserves a 5 star.”
Products are high-quality and sturdy with quick service.
“very high-quality very sturdy.”
Company promptly replaced burnt lights and satisfied the customer.
“Kemimoto has been excellent on their service and products.”
Good value soundbar with more bass, power hookup needs improvement.
“More bass than I was expecting.”
Reviewer reports great customer service experience.
“Great customer service”
Kemimoto promptly replaced a faulty travel bag through helpful staff.
“Jabz/Kemimoto replaced it immediately”
Received scratched windshield and service resolved the issue promptly.
“Worked with service to resolve the issue in a timely manner.”
Product fit perfectly and was easy to install quickly.
“Excellent product, it fit my slingshot perfectly.”
Lights work well but required filing to fit properly.
“they might be too big and need filing.”
Adapter issue led company to send a whole new mirror set.
“offer to send me whole new set of mirrors instead.”
Customer service helped avoid return shipping by refusing the package.
“contact UPS and refuse the package”
Long delays, lost shipment, and poor resolution frustrated the customer.
“Kemimoto simply stole my money”
Customer praises prices and fast shipping, hasn't used customer service.
“Always great prices and fast shipping.”
Customer couldn't get any response from customer service via email.
“Emailed them several times with no response.”
Door bags are well-constructed, easy to install, and fit perfectly.
“the bags are constructed very nicely and heavy duty”
Good price and product; shipping to Canada took about two weeks.
“great price for the priduct very happy!”
Damaged delivery replaced quickly by Kemimoto with no hassle.
“Kemimoto had replacement mirrors in the mail within 2 days.”
Website easy to use and parts are good quality.
“Easy website to use and good quality parts”
Products are high quality and always fit as expected.
“Every product we have purchased is high quality and always fits”
Item went out of stock without notification and support was unhelpful.
“nobody bothered to tell me.”
I recently purchased some aftermarket accessories for my UTV from Kemimoto.com and I must say, their products are top-notch. The website was easy to navigate with clear descriptions of each product, making it simple to find exactly what I needed.
The selection of high-quality aftermarket parts that Kemimoto offers is impressive - they have everything from mirrors to storage boxes and whip lights. Their prices were also very reasonable compared to other sites offering the same products.
My order arrived in a timely manner and all items were well-packaged and in perfect condition upon arrival. Installation of the accessories was straightforward thanks to the detailed instructions provided on their website.
Overall, I highly recommend using Kemimoto.com for anyone looking for excellent quality UTV/ATV accessories at great prices. Their customer service team is knowledgeable, friendly and quick to respond if any issues arise during the ordering process.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Kemimoto sells aftermarket powersports and motorcycle parts and accessories online. Its catalog includes heated apparel, lighting, mirrors, storage options, and vehicle-specific body parts. Product pages usually list fitment details and part descriptions to help buyers pick compatible items. Kemimoto ships to multiple regions through its e-commerce store, which also handles orders and returns. The company supplies parts and add-ons for riders and powersports enthusiasts looking for replacements and upgrades.