Shoppers often point to fast shipping, sharp prices, and a broad range of designer pieces. Many describe an easy checkout and a website that’s simple to use. A noticeable set of complaints highlights delayed or missing refunds, wrong or damaged items, and slow or no replies from customer service. The reviews show a clear split between happy purchases and lingering problems after the sale.
Examples from available reviews (Apr 2019 – Feb 2026).
Everything was perfect with ultra-fast shipping and delivery.
“All perfect, ultra fast shipping and delivery”
Received wrong designer bag and customer service refused to investigate.
“LN-CC refused the return”
Refund pending for six months; still negotiating with company.
“My order LN-EU-01634004 has been pending for six months”
Paid for express delivery but parcel was delayed and customer service was rude.
“paid extra £15 for express next day delivery”
Several reviewers describe very fast shipping and careful packaging when orders go right. Some also mention smooth returns and quick refunds in specific cases. A sizable group reports failed deliveries, empty parcels, or incorrect items that led to long disputes.
Many customers mention good prices, discounts, and strong value for designer goods. Some tie that value to fast delivery with low or free shipping. A small number complain that expensive items arrived poorly packed or not as described.
Customers often say the site is easy to navigate and that purchases go through quickly. Many single out the wide selection and straightforward checkout. A few ask for clearer information at checkout about where shipments originate.
Some reviews describe defective or damaged items, products that don’t match the description, and weak packaging for higher-priced goods. These issues show up less often than complaints about shipping and communication. Several customers still say their items arrived in perfect condition.
Many reviewers report slow or no replies to emails and customer service tickets that weren’t resolved. Others describe staff as helpful and understanding when sorting out duties or return questions. Most communication problems appear during post-sale disputes.
Reviews split sharply between many five-star buying experiences and multiple one-star stories about refunds and wrong deliveries. Positive feedback centers on ordering, pricing, and delivery speed. Negative feedback focuses on after-sale follow-up, refunds, and breakdowns in communication.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Sitejabber (11) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Expensive coat arrived improperly packed and disappointing.
“It is an expensive coat and it was nor properly packed.”
Platform offers unique product selection that matches reviewer style.
“There's always a unique selection of products on the platform”
The delivery was fast for this order.
“Fast delivery”
Reviewer calls them 'Best of the best'.
“Best of the best!”
Goods were good priced with fast shipping and no customs issues.
“it is very good price and fast shipping without problem with customs.”
Customer received vague information and will not shop again.
“I won't ever be shopping at ll-cc again.”
Enjoys shopping; helpful customer service resolved a duties misunderstanding.
“customer service has been very helpful and understanding.”
Returned extra trainers and received a refund after return.
“Refunded me once they had received them back.”
Missing item reported but LN-CC did not respond for weeks.
“I still have not received any response”
Delivery was fast, prices good, and packaging was nice.
“Fast delivery great price nice packaging”
Smooth online shopping with quick shipping and helpful customer service.
“everything arrived well-packaged and in perfect condition.”
Delivery was fast and product selection was great.
“Fast delivery and great selection of products”
Transaction was quick and easy with a great price.
“Quick and easy transaction and great price 👍”
Order not received and no tracking number provided.
“I haven’t received my order yet and there is no tracking number 🙂💔”
Customer emailed twice about wrong item and received no reply.
“You never answered.”
The item arrived defective upon delivery.
“Item was defect”
Received item not as described and badly tarnished, with poor customer care.
“Sent item that was not as described that was also badly tarnished.”
Parcel arrived empty and investigation feedback took too long.
“Got an empty parcel inside without anything!”
Everything went smoothly and the product was great.
“everything went smoothly”
Transaction was smooth and quick; reviewer loves the item.
“Smooth, quick transaction.”
Reviewer alleges parcel and refund were stolen and customer service unhelpful.
“This company is stolen my refund parcel with Balenciaga cost, price 3200€”
Package delivered to wrong address and claim unresolved after a month.
“My package was delivered to the wrong address.”
Item not delivered for weeks; customer service blamed carrier and delayed resolution.
“This has to be the worst place to purchase any items from.”
Reviewer says customer service is awful and shipping is very slow.
“They are the WORST online retailer i have EVER used.”
Paid for express delivery but parcel was delayed and customer service was rude.
“paid extra £15 for express next day delivery”
Bought discounted YSL bag and received it after shipping delays; satisfied.
“I spotted a beautiful YSL bag at a discounted price.”
I found the LNCC website when shopping for sneakers. I can’t believe I’ve never heard of it before!! They have tons!! I found everything I needed and it wasn’t crazy expensive. On top of that, whoever curates their brands gets a gold star. The quality was great, and excellent packaging.
Huge thank you to the person I talked to on the phone for the help in finding the right fitting (so sorry- I forgot your name!). They were just delivered and I love them even more in person. I could not have asked for a better shopping experience. Will definitely shop with LNCC again! Thank you!!
Reviewer accuses company of deleting negative comments and stealing money.
“Delete my negative comments?”
Received wrong, damaged yoga mat and customer care did not respond.
“The mat that has arrived is different color and style than I ordered with a hole.”
Expensive silk shirt was poorly packaged in an undersized box.
“It was an expensive silk shirt that was literally stuffed into a tiny box”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
LN-CC runs an online store for designer and contemporary fashion. It sells clothing, bags, shoes, and accessories from several brands. Customers order through the website and choose shipping options for international delivery. Support is available by email and phone for questions about orders and returns.