Available customer feedback for Lulacola is limited but indicates problems with product quality and post-purchase support. The single detailed review reports a belt that differed from the website image, felt uncomfortable, and prompted unanswered customer-service queries. Prospective buyers should check return and contact policies, request clear product photos, and consider purchasing from sellers with documented customer-service responsiveness. When only few reviews exist, weigh this feedback alongside other sources before deciding.
Examples from available reviews (Dec 2021 – Feb 2026).
Ordered belt arrived poor quality and differed from website photo.
“The two pieces buckle belt I ordered looked nothing like the picture on the website.”
Single review describes a poor ordering experience and frustration with post-purchase support, reporting no replies to customer-service inquiries.
No explicit mentions of price or value-for-money in available review data to assess perceived cost versus quality.
The review focuses on product and service issues; there is no direct feedback on website, app, or checkout usability.
Reported product issues include poor quality, mismatch with website images, and discomfort when worn, based on the single review.
Reviewer reports unsuccessful attempts to get a reply from customer service, indicating a lack of post-sale communication.
Overall impression in the available review is negative: unmet expectations, product dissatisfaction, and unresolved customer-service contact.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · bbb.org (4) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Order hasn’t arrived and customer service refused refund.
“I ordered the products in September and as of December they have not arrived.”
Items looked cheap and differed greatly from website photos.
“The products are nothing like what's on the website”
Customer lost money and cannot get refund or review published.
“I will not only lose the whopping amount cheated from me”
Reviewer calls company a scam and advises avoiding it.
“Absolute SCAM! Avoid!”
Panda bear arrived flat and lacked promised AI functionality.
“The bear that was received was flat and not three-dimensional as shown in the picture.”
Item arrived missing essential parts and did not match pictures.
“Item came with numerous missing core parts, making it useless.”
Unable to return canceled order and lost $50.
“This place is a huge scam! Do not shop here!”
Customer cannot cancel recent order and requests refund.
“I wish to cancel the order and receive a refund .”
Dresses arrived late and customer service ignored return requests.
“Took me a whole month to get the dresses.”
Returned dresses months ago and still awaiting refund.
“Its been nearly two months since returning the dresses”
Reviewer asserts the website is a scam and warns others.
“This website is a scam.”
Dress sizing was wildly inaccurate and refund still pending.
“The dresses were INCREDIBLY inaccurate for the correct sizes.”
Dress arrived late and was cheap, refund seems unlikely.
“It's a cheap piece of fabric that isn't even the correct color.”
Multiple orders didn't match descriptions and customer lost $500.
“Wasted $500 on this.”
Company refused return processing and withheld refund after shipment.
“they don't have to issue my refund.”
Orders never arrived and refund requests were ignored for years.
“I ordered two dresses totaling about $60, but they never arrived.”
Received low-quality items that differed from photos and couldn't refund.
“The product you receive is such low quality, looks nothing like the photos.”
Dress didn't match pictures and returns were obstructed.
“Received a dress that looked nothing like the pictures”
Product quality was poor and return shipping fees were undisclosed.
“Products are absolutely not close to the pictures they show in site.”
Order canceled but company never issued promised refund.
“They canceled my order and never refunded my back despite of multiple emails saying they were going to.”
Item differed from advertisement and support ignored refund requests.
“When emailed for a refund they've only responded with delivery information promptly and ignored all other correspondence.”
Multiple incorrect dresses and company refused to reimburse return shipping.
“I have spent OVER $500 trying to correct a dress for a maternity photoshoot”
Dress differed from pictures and reviewer accepted a small partial refund.
“When it arrived, it was nothing like the dress in the pictures.”
Dress didn't match photos and company refused full refund.
“the dress was nothing like the picture”
Placing an order at Lulacola was the worst decision I ever made. The two pieces buckle belt I ordered looked nothing like the picture on the website. The quality was terrible, and it was extremely uncomfortable to wear. I would not recommend this company to anyone. In fact, I would advise against ordering from them altogether. You're better off going to a store and buying a belt that's already made than dealing with all the hassle that comes with buying from this horrible company. Plus, their customer service is wanting! They haven't replied to any of the comments I've submitted about my experiences. This was not what I expected at all. I am a frustrated customer!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Lulacola is an online retailer referenced by consumer reviews. This summary aggregates available customer feedback to help shoppers evaluate service, communication, product quality, and overall buying experience when researching Lulacola.