Many reviewers describe repeated shipping and communication breakdowns, including no replies, blocked messages, and missing tracking details. Others report accurate sizing, on-time delivery, and quick fixes through replacements or store credit. Several reviews point to product issues such as items smaller than advertised, poor materials, color mismatches, and odor. Ratings cluster at both ends, showing a sharp divide in customer outcomes.
Examples from available reviews (Aug 2015 – Mar 2026).
Foot stool was significantly smaller than advertised and support failed.
“what arrived was significantly (nearly 40%) smaller than what was marketed in the product description.”
They took payment, sent wrong shoes, and blocked the customer.
“they take take your money and forget to send your shoes!”
Excellent customer service resolved an issue and created a loyal customer.
“they kindly sent me an email apologizing, gave me store credit”
Broken item was promptly replaced within two days by customer service.
“replaced the broken vase and shipped a new one in 2 days.”
Some reviewers praised support staff for sending replacements, offering store credit, or emailing apologies. Others said returns were refused, refunds were partial and didn’t cover shipping, and wrong-item orders stayed unresolved.
Several accounts say unexpected sizing differences, low-quality fabric, and damaged items reduced the sense of value. Some customers felt they regained value after support provided quick replacements or credit.
Long processing times, shipping delays, and unreliable tracking come up repeatedly. In contrast, repeat buyers mention steady delivery and the occasional early arrival.
Multiple reports mention sizing mismatches, items arriving smaller than shown, incorrect colors, and odor or damage on arrival. Other reviewers say the products fit true to size and match expectations.
Many complaints focus on silent support, blocked messages, and deleted social comments, forming the main negative thread. Positive communication stories appear too, but far less often.
Reviews split clearly between very happy buyers and customers hit by serious delivery or communication problems. The divide points to inconsistent outcomes from one shopper to the next.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (16) · resellerratings.com (5) · bbb.org (5) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Foot stool was significantly smaller than advertised and support failed.
“what arrived was significantly (nearly 40%) smaller than what was marketed in the product description.”
Bench order delayed repeatedly and company stopped responding.
“Total scam. They stole my money.”
Reviewer alleges the site attempted fraud with Apple Pay and bank intervened.
“This company is a scam site.”
Down-filled sofa developed a bad odor and company refused assistance.
“it started smelling like a wet dog..”
They took payment, sent wrong shoes, and blocked the customer.
“they take take your money and forget to send your shoes!”
No confirmation received and payment charge location mismatched, contact form failed.
“I did not receive an order confirmation”
They allegedly took money and then blocked the customer's emails.
“they just steal your money and order never comes!”
Reviewer loves the products and praises the customer service.
“love them !!! I shop with all the time.”
Order never shipped and no response from the company.
“SCAM DO NOT BUY FROM THEM!”
Company deleted Instagram complaints and failed to resolve the order.
“they delete their Instagram comments to make them seem like they’re legit but they are not.”
Tops were poor quality, shorter than pictured, and delayed.
“The womens tops i bought are all made of crappy material”
This site is awesome! I like the prices, and the clothes are really good quality. I have bought from them for some years. I have never had issues with their processes and two months ago I placed another order. I wanted a Color Block Patchwork V-Neck Print Maxi Dress and Deep V Neck Sexy Print Rompers. I was so excited to get my package and came to find out that one item was missing. I sent the seller a message about the missing item, but never received a response. My guess is that since there was only one item missing they didn't care to respond. It took me one week to get a reply. I was very disappointed even though the missing jumpsuit was finally delivered.
Excellent customer service resolved an issue and created a loyal customer.
“they kindly sent me an email apologizing, gave me store credit”
Product was delivered earlier than the promised date.
“Product was delivered before the date given”
Customer service was poor and refund excluded shipping costs.
“Returned an item that was delivered late (had never been opened) and they sent a partial refund (not including shipping costs).”
Item color differed and company denied returns while avoiding responsibility.
“Lacking customer service and customer satisfaction.”
Products fit true to size and orders arrive reliably.
“everything’s true to size and haven’t had any issues!”
Frequent buyer praises product fit but notes long processing times.
“I will say tho their Processing time is long its over a week .”
Customer became loyal after consistent shipments and discounts.
“I ABSOLUTELY LOVE LOVE LA MODISH!!!!”
Order delayed, tracking issues, and poor communication from company.
“they created a shipping label to make it seem as if my order was really on the way.”
Order not shipped for a month and reviewer calls it a scam.
“This is a scam !! They haven’t shipped my sandals it’s been a month now.”
No tracking after many days and unresponsive customer support.
“9 business days so far and I have no tracking number.”
They sent wrong shoes and offered inadequate store credit instead.
“THEY SENT ME THE WRONG PAIR OF SHOES, GAVE ME A CRAPPY STORE CREDIT!!”
Received wrong size and shoes fit too narrowly and cheaply.
“I ordered a size 9 and got size 5”
Order disappeared and multiple contact attempts received no response.
“STILL NO RESPONSE!!”
First-time shopper received excellent customer service and fast shipping.
“I received excellent customer service.”
Broken item was promptly replaced within two days by customer service.
“replaced the broken vase and shipped a new one in 2 days.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Modishshe runs an online store selling women’s fashion and footwear. The site lists products with photos, size charts, and checkout with standard payment options. The catalog usually includes dresses, tops, shoes, and basic accessories. Orders ship to customer addresses, and order-status updates appear when available.