Many customers mention quick replies from support and frequent, fast shipments. Reviews repeatedly praise the reusable notebooks for smooth writing and wiping clean completely. A small number report missing deliveries, billing disputes, or orders arriving incomplete. When customers reach out, support usually sends missing parts or replacements quickly.
Examples from available reviews (Mar 2022 – Mar 2026).
Models are enjoyable and missing parts were promptly sent by support.
“They responded quickly and sent me the missing parts.”
Essential reusable notebook for work, allowing notes to be erased and reused.
“I can't work without it anymore”
Order not received and refund promised, reviewer distrustful of refund.
“SCAM...did not receive order”
They were charged but told to complete the order, alleging fraud.
“moyustore has charged my credit card yet they keep saying I must complete the order”
Many reviews describe fast, practical support that identifies problems and ships replacement parts. Several customers name specific staff and recall polite, helpful conversations. A smaller group reports orders that never arrived or refunds that stayed unresolved.
Buyers describe notebooks that hold up over time and say repeat purchases feel economical in the long run. Some point to environmental benefits and daily productivity improvements as part of the value. No major complaints focus on price or poor value in the dataset.
Notebook owners consistently mention smooth writing, complete erasing with a damp cloth, and good use for left-handed writers. Many hobby-kit buyers say the builds are fun and sometimes challenging, and several mention clear assembly guides. A few owners report long build times and fit issues with certain kits.
Most reviewers point to durable materials and precise machining, often across multiple purchases. Some long-term users say their notebooks show little wear even after years. A few isolated reviews mention machining flaws and assembly trouble on specific models.
Several customers say tracking works reliably and that they receive proactive shipping updates. A small number claim they were charged while their orders stayed missing or incomplete, which led to distrust. Some buyers also note longer delivery times for overseas shipments.
Overall feedback trends positive, with many repeat buyers and post-sale issues that get resolved. A clear pocket of low ratings focuses on non-delivery and billing disputes, creating a sharp split in satisfaction. Sentiment generally shifts positive when support steps in and fixes the problem.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (42) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Notebook replaces paper notes and contributes to tree planting.
“they don't use trees and they plant one when you buy a notebook”
Two years later the notebook remains smooth and durable with minor wear.
“2 years in with my first Moyu and still going strong!”
I recently had a fantastic experience with Moyustore. As an avid fan of MoYu cubes and DIY models, I was impressed by the vast selection of products available on their website. With over 100 items to choose from, there is something for everyone at Moyustore.
The ordering process was incredibly easy, and my purchase arrived right on time as promised. Shipping was free, which was a nice bonus! The quality of the cube and puzzle were top-notch - it's clear that Moyustore only stocks high-quality products.
One thing that stood out to me about my experience with Moyustore is how knowledgeable their customer service team is. When I reached out with questions about specific puzzles, they were able to provide expert recommendations based on my preferences and skill level. It made shopping feel personalized and more fun.
Overall, I highly recommend checking out Moyustore if you're in the market for MoYu cubes or 3D metal puzzles. Their selection is unbeatable, shipping is fast (and free!), and their customer service team goes above-and-beyond to make your shopping experience enjoyable.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
MoYu runs an online store for stationery and hobby items. The site offers product pages, takes electronic payments, and ships orders worldwide. Customers can contact support with questions, replacement needs, or technical issues. The website also provides order tracking and standard return and refund options.