Buyers often mention quick delivery and sizing that matches expectations. Many praise the fabric feel and say the colors look like the photos. Several reviews describe customer-service requests that were not resolved, with slow or no replies. A smaller group reports orders that never arrived or items that showed up in unexpected colors or different fabric than expected.
Examples from available reviews (Dec 2021 โ Mar 2026).
Reviewer had an excellent overall experience with the company.
“This is one of the best online companies I've ever ordered from. They are all around great. Thank you”
Size issue resolved quickly with friendly, fast customer service.
“they literally swapped it out for a new one supper fast.”
Orders shipped from China, sizes were incorrect, and customer service was poor.
“They advertise on the website a US address however all orders are coming from China.”
Reviewer did not receive the product despite delivery status.
“Never received product even after it said it was delivered.”
Many reviewers report quick processing and helpful support. A separate group says return requests went unanswered and problems stayed unresolved. Experiences range from smooth help to clear service lapses depending on the order.
Many reviews point to low prices and say the items feel like good value. One review specifically warns that shipping fees can cost more than the item itself. The pricing draws buyers in, but checkout costs sometimes surprise people.
Several customers describe an easy checkout and delivery that arrived on time. Others say packages never showed up even though delivery was marked as completed. Most comments reflect solid fulfillment, with occasional delivery breakdowns.
Many reviewers say the items look like the photos, fit as expected, and feel sturdy. A smaller set mentions fabric that felt thinner than expected, colors that did not match, and uneven shades across multiple items. Most impressions are positive, with specific complaints focused on fabric and color differences.
Some reviewers describe fast, friendly replies and quick replacements after sizing mistakes. Several low-rated reviews say emails got no response and refund requests were left unresolved. Feedback splits between responsive one-off cases and no-reply situations.
Ratings trend positive, and several buyers say they plan to order again. Ongoing reports of missing deliveries, color differences, and ignored service requests lower confidence for some. Overall satisfaction leads, but the same gaps keep showing up.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (16) ยท Reviews (16) ยท bbb.org (2) ยท Reviews (1) ยท Quotes shortened ยท As of: March 2026
Reviewer had a really good overall experience with orders.
“So far, Iโve had a really good overall experience with everything I have ordered from neewho”
Shipped fast but all three items arrived in the same color.
“Shipped fast. Ordered 3 was hoping for all different colors so everyone could have there own but recieved all the same. But work well..”
Reviewer loved the color and says item is true to size.
“Love the color. True to size.”
Item fits perfectly and matches the photo.
“Fits perfect, same as photo”
Reviewer received a surprisingly fast delivery.
“Surprisingly fast delivery! Thanks.”
Item not yet received; reviewer will contact after delivery.
“I havenโt received it yet so I will contact yโall when I receive it”
Reviewer loves the item and received many compliments.
“Absolutely love it and got lots of compliments on it!”
Excellent service and great quality clothing.
“Excellent service- great quality clothing”
Item looks and feels real; reviewer loves it.
“Looks real and feels real. I love it”
Fast shipping and high-quality product according to reviewer.
“Fast shipping, I love the quality of the product”
Reviewer did not receive the product despite delivery status.
“Never received product even after it said it was delivered.”
Reviewer says the pants are beautiful.
“El pantalรณn hermoso.”
Overall very good, but shipping fees can exceed product cost.
“ืกื"ื ืืืื ืืืื,ืจืง ืืืฉืืื ืืืงืืื ืืกืฃ ืืฆืจืื ืืฉืื ืื ืื ืืคืขืืื ืื ืืืชืจ ืืงืจ ืืืืืฆืจ ืขืฆืื”
Had a good experience and no issues.
“It was good. No issue”
Had a great experience; prices affordable and quality amazing.
“Iโve had a Great!!! experience With NEEWHO the prices are affordable the quality of clothing are amazing.”
Good quality, simple item that is a must-have for the price.
“Good quality simple and a must have for the price”
Positive experience so far; intends to buy more.
“So far so good, i will buy more”
Customer reports a positive experience so far.
“So far so good. Ty!”
Item thinner than expected but not misrepresented.
“thinner than I expected”
Fast shipping, good price, and great quality.
“Fast shipping, great price, great quality.”
Item arrived on time and matched the description.
“Item received on time and as described.”
Reviewer had an excellent overall experience with the company.
“This is one of the best online companies I've ever ordered from. They are all around great. Thank you”
Multiple return attempts received no response from customer service.
“Do not order from this company”
Decent shipping and professional online support for sizing questions.
“they were super professional with their answer.”
Hawaiian shirt fit well and was good quality; will repurchase.
“fit well and good quality”
Size issue resolved quickly with friendly, fast customer service.
“they literally swapped it out for a new one supper fast.”
Initial shirt issue resolved with replacement and good customer service.
“Customer service is great, would buy more next time”
Great shirt and friendly, personal communication from Amy.
“the communication from amy was the icing on the cake”
One shirt was much darker while the other three looked perfect.
“One of the shirts is really dark.”
They did not respond to emails about a product issue.
“I had an issue with my product and they have not got back to me”
Dress was cheap-feeling, didn't fit, and refund request went unanswered.
“the fabric was not 100% stretch polyester like advertised”
Very pleased with the outfit and earlier-than-expected delivery.
“Very please with the outfit.And came sooner than I thought”
Wrong color received and customer service responded slowly and under-refunded.
“Color is wrong.I received a pastel pink rather then the brown as advertised.”
Orders shipped from China, sizes were incorrect, and customer service was poor.
“They advertise on the website a US address however all orders are coming from China.”
The garment is absolutely wonderful.
The fit is precise, and the material is of high quality.
I was concerned about the shipping time when I placed my order, but my shirt arrived in just two days!
My shirt is a beautiful shade of blue, and the design and quality are excellent.
When I was looking for a birthday gift for my boyfriend, I came across this shirt and immediately fell in love with it.
I tried to find something similar to this shirt in nearby stores, but nothing seemed to be quite as amazing as it was on this particular day.
When the order was delivered to me, I couldn't have been happier with the experience.
The shirt arrived even more quickly than I had anticipated it would!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Neewho runs an online store selling apparel and related items. The website lists products with photos and size details to help shoppers choose. Customers place orders through an online checkout with standard payment options. Support is available by email and online contact channels. Neewho ships orders to the delivery addresses customers provide.