Many customers say deliveries arrive quickly and on time, and orders go through without issues. Several reviews mention helpful service and fast arrival. Others report that support never replies and that refunds or returned parcels stay unresolved. A few also describe rude staff responses when they tried to get in touch.
Examples from available reviews (Dec 2021 – Mar 2026).
Order delivered as ordered within five days.
“Delivered as ordered within 5 days👌🏽”
Good price and fast delivery; sweater arrived in three working days.
“Got my sweater in 3 working days”
Package was returned and customer service did not respond or resolve.
“I have not received any response.”
No refund and attempted delivery not acknowledged by company.
“So no refund or recognition of attempted delivery by Parcelforce.”
Several reviews point to on-time delivery and smooth fulfillment, with some saying orders arrived in one to five days. A recurring negative theme involves missed confirmation of attempted deliveries and refunds that never get resolved. These problems appear alongside otherwise strong delivery feedback.
One review calls out a good price and fast delivery as a strong value experience. Other reviews barely mention pricing or discounts. Value comments come up far less often than delivery and communication issues.
Several customers say they were very happy with the shopping experience once their orders arrived on time. Positive feedback centers on easy receipt of orders and straightforward fulfillment. A smaller group says returns or undelivered parcels disrupted the experience.
Most reviews do not comment on product condition or quality. One review mentions satisfactory product quality and shipping. None of the reviews here report damaged or defective items.
Several reviews describe customer support that does not respond, with refunds left pending and unresolved. One review says staff replied rudely when contact did happen. Communication stands out as a major frustration separate from delivery performance.
Reviews split sharply between fast, successful deliveries and cases marked by weak support and unresolved refunds. Alongside positive service stories, others report clear communication breakdowns. That divide leaves reviewers with strongly mixed overall impressions.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (9) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Good price and fast delivery; sweater arrived in three working days.
“Got my sweater in 3 working days”
Package was returned and customer service did not respond or resolve.
“I have not received any response.”
Company did not respond and refund is still pending.
“THEY NEVER ANSWER AND PROVIDE HELP.”
Order delivered as ordered within five days.
“Delivered as ordered within 5 days👌🏽”
Slides arrived quickly without problems; very happy overall.
“Very happy with the whole shopping experience!”
Nike shoes ordered in Spain arrived in under two days.
“they arrived in less than two days with no problem.”
Reviewer says they received the best service.
“best service!”
No refund and attempted delivery not acknowledged by company.
“So no refund or recognition of attempted delivery by Parcelforce.”
Everything as advertised with on-time delivery and good customer service.
“Delivery on time, good customer servicd”
I am a first time buyer and I was very excited to order from this site.When the shoes were delivered I was very, very pleased. They were excellent quality and exactly what I expected based on the description. The shipping was quick. However, I was extremely upset with not being kept in the loop about shipping status. I had to email several times to find out where my order was. They were extremely rude in their responses to me and never once apologized for not being in touch as they should have been. If they could get customer service together, they would be a great shoe store.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Nigra Mercato runs an online store selling consumer goods through its website. The site shows product listings with descriptions, photos, and prices. Customers order through an online checkout and pay with standard online payment options. Orders ship via third-party carriers, and the company lists return and refund steps. Support is available through typical digital channels such as email and online contact forms.