Several reviewers describe surprise charges and trouble canceling trial subscriptions. Many say support responded slowly or not at all after they challenged the billing. A few report good results, including interview help and a well-packaged gift that arrived quickly. Ratings sit mostly at the extremes, showing a clear split in satisfaction.
Examples from available reviews (Nov 2021 – Mar 2026).
Charged me $97.99 after trial without any warning or refund.
“I was charged $97.99 USD without any warning or reminder when the trial ended.”
Product constantly lags, disconnects, and support responds slowly.
“constantly disconnects and reconnects taking lots of minutes.”
Has been helpful for interviews and journaling with few mistakes.
“It has rarely made mistakes, and the program has been extremely helpful to me”
Fast delivery and well-packaged, beautiful teddy rose bear exceeded expectations.
“the bear itself is very beautiful (the pictures on their Instagram don't do it justice)”
Reviewers often report charges they didn’t expect after trials or after canceling accounts. Several say refunds were denied and support didn’t fix billing problems. A smaller share praise how their transaction turned out, but those comments are limited.
Many complaints point to poor value tied to surprise charges or sudden upsells. One reviewer describes a bait-and-switch where credits or trial access weren’t provided until they paid. Positive notes on value are rare and usually come from isolated successful purchases.
Multiple users mention instability, crashes, and long disconnects that disrupt work. Some found it useful for interview prep and journaling, but those endorsements appear only occasionally. Alongside performance issues, reviewers also cite formatting and summary-generation problems.
Several reviews criticize transcription accuracy and inconsistent formatting. Lag and repeated disconnects come up across accounts. One reviewer reports a well-made physical item delivered quickly, but that positive product note stands alone.
Many reviewers say support didn’t respond and that direct contact options were missing. They mention messages going unanswered and no phone number for urgent billing issues. A few report acceptable interactions, but those cases are uncommon.
Reviews are sharply split, with many low ratings focused on billing and support. Positive experiences show up far less often and mention both digital help and a delivered gift. Recurring billing problems and hard-to-reach support drive most negative accounts.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: March 2026
They charged me $109 and their app repeatedly crashed.
“I was charged 109 for a subscription which was not even on my account.”
It often failed to produce summaries and formatting varied.
“it failed to produce summaries a lot of times”
They charged me after trial and ignored my support requests.
“They robbed me.”
Charged me $97.99 after trial without any warning or refund.
“I was charged $97.99 USD without any warning or reminder when the trial ended.”
They charged a full year's payment despite minimal use.
“they took a full year's payment and will not refund, even though I only used the platform for an hour.”
They charged after cancelling and did not respond to resolve.
“This company has terrible customer service.”
The service became unusable with errors and unresponsive support.
“the service has become unusable.”
Has been helpful for interviews and journaling with few mistakes.
“It has rarely made mistakes, and the program has been extremely helpful to me”
Charged immediately despite promotion and received no support reply.
“only to be charged £48.99 immediately — no trial, no warning.”
Reviewer calls the company fraudulent and provides a negative rating.
“Fraudulent company.”
Shows used credits prompt and then demands credit card details.
“Says you’ve used up all your credits even tho it’s your first time trying the tool out.”
Paid during a supposed free trial and support refused refund.
“This is a complete fraud”
Unable to cancel the free trial despite attempting to do so.
“I discovered that I can't 🤣🤣🤣”
Product constantly lags, disconnects, and support responds slowly.
“constantly disconnects and reconnects taking lots of minutes.”
They charged my card after canceling the free trial.
“They offer a free trial then when you cancel they charge your card anyway.”
Takes money and does not reply to customer inquiries.
“It's a scam, they do not reply, just take the money.”
Misled about free transcription length and produced poor quality.
“The quality of transcription of the minisicule piece it did is absolutely pathetic!”
Continued charging after cancellation and reviewer warns others.
“this company is a scam , once they have your card details they continue to charge you even though you have cancelled”
Difficult to cancel and there is no responsive support contact.
“there is no phone number and they do not respond to online messages or emails.”
Used dark patterns to upsell additional paid features unexpectedly.
“black patterns and bait and switch.”
I came across Notta& Belle on Instagram and I really liked their products, so I placed an order for a teddy rose bear. I received it within 4 days, which was really fast for delivery. And the bear itself is very beautiful (the pictures on their Instagram don't do it justice). The packaging was also a pleasant experience, as the bear was covered with roses and packed carefully in a box. I'm really happy with my purchase and I will definitely recommend this shop to anyone who is looking for an original gift or just some nice memento! Thank you so much, Notta&Belle!!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Notta & Belle is a consumer company that sells products and offers online services. It ships goods and provides digital features through its website and account system. Customers can pay through standard online methods for subscriptions or one-time purchases. Support is available through channels such as email and online contact forms for questions and issues.