Shoppers often mention fast processing, accurate descriptions, and generally solid product quality. Many also highlight helpful staff and an easy ordering process. A few customers report orders not arriving, wrong parts, or items damaged in transit. Another set of complaints points to unclear website policies and persistent requests to leave reviews.
Examples from available reviews (Dec 2021 – Mar 2026).
Product matched description, was good quality and delivered fast.
“products as described, good quality, fast delivery”
Received wrong nylon bushes for the spotlight.
“Wrong nylon bushes. For spot light.”
Customer reported their order never arrived.
“My order never arrived”
Item arrived damaged and owner told me to return it at my expense.
“they have great products but terrible customer service”
Several reviewers describe quick dispatch and timely delivery, including same-day send-outs and packaging that holds up for semi-rural deliveries. More than a few praise helpful staff and smooth handling from order to shipment. A smaller group report orders that never arrived or items that showed up damaged, and some point to expensive return handling.
Reviewers regularly call out competitive prices and good value, along with how easy it is to place an order. Price praise often appears alongside comments about fast delivery.
Many buyers say the experience was enjoyable and that they plan to shop again. They point to easy ordering and a straightforward checkout as clear positives.
Most product feedback says items match the descriptions and meet quality expectations. A small number of reviews mention receiving the wrong parts or getting goods that arrived damaged.
Several reviews note order updates and quick processing in a positive way. Only a handful criticize unclear website policies and feeling pushed to leave reviews.
Most feedback skews positive, with repeated five-star notes on both products and service. Clear negative accounts of missing orders, incorrect parts, damaged items, and unclear policies stand out against those results.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Product matched description, was good quality and delivered fast.
“products as described, good quality, fast delivery”
Product was good and delivery was prompt.
“Good product prompt delivery thank you very much 👌”
Staff were professional and the experience was hassle-free.
“Professional staff and a hassle-free experience, I will consider using your company again for further purchases, Thank you.”
Multiple orders arrived on time without issues.
“Always been on time.”
Package arrived well packed and promptly; product matched images.
“Package arrived well packed and promptly despite being a semi rural area. Product was as depicted in images onsite. Very happy with purchase.”
Purchased camping equipment and had a fantastic experience.
“I recently purchased camping equipment from Outdoors Warehouse and had a fantastic experience”
Ordering was easy, delivery fast, and prices were great.
“Fast delivery ease of ordering and great prices, can't ask for much more”
Product was excellent and arrived quickly.
“Absolutely great product and arrived very quickly!”
Website policies were unclear and requests for reviews felt pushy.
“Policies aren’t clear on website, very pushy for review.”
Received wrong nylon bushes for the spotlight.
“Wrong nylon bushes. For spot light.”
Order was dispatched same day and delivered within the week.
“Express service in dispatching same day 10/10 Delivery within the week. 😀”
Service was quick and the product quality was excellent.
“Quick service, excellent quality product, good price.”
Product was good but postage/shipping was very slow.
“good product, but the postage was very slow”
Customer reported a great experience.
“Great experience 👍👍👍”
Order processing was quick and the service and product were praised.
“Quick order processing and dispatch.Great service for I think a great product. Use will tell me.”
Product was enjoyable and buyer plans to shop there again.
“Great product, lots of fun. Santa will be shopping there this xmass.”
Team were helpful in getting the slingshot.
“The team were helpful in getting me my slingshot. Those crows won’t know what’s coming!”
Reviewer stated the product was excellent.
“Excellent product”
Customer reported their order never arrived.
“My order never arrived”
Purchase process was easy and postage was quick and reliable.
“Purchase was easy and postage quick and reliable.”
I had a bad experience with Online Outdoor Closeouts. I ordered an item from them and it arrived damaged. When I complained the owner told me that I could either send the case back for a refund or get a gift card for the value of the case. When I said that was unacceptable, he told me to return it at my own expense. So I made the choice not to do business with them anymore. In sum, they have great products but terrible customer service and they refuse to admit their fault. I finally gave up. I would not order from them again because of their poor customer service.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Online Outdoor Closeouts runs an online store that sells discounted outdoor gear and accessories. The range covers camping, hiking, fishing, and backyard recreation. Product pages show photos and specs so shoppers can compare options. Customers can pay online, and the company ships orders across regions. Support options include online contact forms and order-tracking tools.